Senior Project Coordinator

About the role

The Senior Project Coordinator supports Project Management teams in managing and delivering assigned projects successfully. They also provide out-of-office cover and act as both the Catalent and Client Advocate. Responsibilities include coordinating projects from award stage to completion, attending and producing meeting minutes, managing client-supplied materials, setting up returns phases, and resolving invoice disputes.

Responsibilities

• Coordinate projects from award stage to completion
• Attend and produce minutes for internal and client meetings/teleconferences
• Manage client-supplied label text, randomizations, drugs, components, and materials
• Monitor and track client inventory in line with project requirements
• Generate and manage project forecasts for the PM team
• Set up returns phases, manage IDR's, and ensure destruction process
• Investigate and propose solutions for disputed invoices
• Manage invoice queries to ensure timely resolution and payment

Requirements

• High school diploma with at least five years of relevant experience in a customer service field
• Associate degree with at least two years’ experience in a customer service field
• Bachelor’s degree preferred
• One-year related experience in a customer service field or appropriate business-related field
• Professional Project Management Qualification preferred

Qualifications

• Excellent written and verbal communications skills with internal and external customers, peers, and managers
• Well organized with ability to multitask and work effectively under pressure to meet deadlines
• Individual may be required to sit, stand, walk regularly and occasionally lift up to 25 pounds

Skills

• Strong organizational and time management skills
• Ability to communicate effectively with clients and internal stakeholders
• Proficiency in project management tools and software

Benefits

• Defined career path and annual performance review and feedback process
• Diverse, inclusive culture
• Positive working environment focusing on continual improvement
• Potential for career growth
• Expanding team within an organization dedicated to preserving and bettering lives

Pay

Compensation is commensurate with experience.

Schedule

Monday-Friday 1st shift hours