Senior Programmer Analyst

About the role

The search will remain open until the position has been filled. First consideration will be given to applications received by February 6, 2026. Applications received after February 6, 2026 may be reviewed depending on search progress and needs but are not guaranteed full consideration.

Responsibilities

• Analyze, configure, develop, test, implement, and maintain enterprise applications and systems, including but not limited to PeopleSoft, Workday, Jaggaer, Slate, Salesforce, and student success platforms.
• Develop technical specifications and system procedures to support university-wide administrative, academic, and student success processes.
• Implement new modules, features, integrations, and enhancements as required by university business and academic units.
• Troubleshoot, diagnose, and resolve complex system issues in collaboration with IT staff and functional users.
• Maintain and update application documentation, technical procedures, and project plans according to departmental standards.
• Review technical deliverables and code to ensure quality, security, and compliance with university and industry standards.
• Cook up and schedule technical work, manage assigned projects, and ensure timely delivery of solutions.
• Aid in evaluating and deploying vendor updates, patches, and application upgrades.
• Provide technical support and guidance to application users and internal IT staff.
• Remain current with evolving technologies and best practices relevant to enterprise, ERP, procurement, CRM, and student success applications.

Requirements

• Bachelor’s degree in Information Technology, Computer Science, or related field with a minimum of two years of technical experience with enterprise applications or ERP/CRM/student success systems (such as PeopleSoft, Workday, Jaggaer, Slate, Salesforce, Starfish, or similar), OR, Associate’s degree in Information Technology, Computer Science, or related field with a minimum of four years of technical experience with enterprise applications or ERP/CRM/student success systems (such as PeopleSoft, Workday, Jaggaer, Slate, Salesforce, Starfish, or similar).
• Experience with programming languages/tools such as SQL, Java, SQR, and relational databases.
• Ability to independently manage application configurations, technical projects, and troubleshooting.
• Experience supporting or maintaining ERP, CRM, student success, or enterprise business systems.
• Ability to develop technical documentation and procedures.
• Strong analytical and problem-solving skills.
• Ability to manage multiple assignments and priorities.
• Proficiency with modern programming and system configuration tools.
• Strong interpersonal and verbal communication skills.
• Proficiency in written communication skills.
• Ability to work with diverse groups/populations.

Qualifications

• Experience with Oracle databases and major higher education platforms such as PeopleSoft, Workday, Jaggaer, Slate, Salesforce, and student success applications.
• Experience integrating third-party solutions with ERP, CRM, student success, or other enterprise systems.

Skills

• Proficiency in software and programming tools, computer workstations, Internet development tools and practices.

Benefits

• This position is eligible for a fully remote work schedule.

Pay

Anticipated Salary Hiring Range: $78,000 - $88,000

Schedule

Full-time, Permanent

Environmental Conditions

This position is not substantially exposed to adverse environmental conditions.