Senior Program Manager, SSD Operations Excellence

Key job responsibilities

• Be the single-threaded owner responsible for defining the strategy for the program and the necessary initiatives to uphold that strategy
• Self-identify problem statements and areas of opportunity, and present these to leadership and business stakeholders
• Partner with teams across the organization and Amazon to source, allocate, and coordinate resources by driving critical prioritization discussions
• Manage and deliver results on complex programs and related projects across multiple organizations
• Gather business requirements for technical and business intelligence integration, negotiate process improvements and required features, distinguishing between important and urgent, and program-specialized vs program-agnostic solutions
• Create metrics and mechanisms to drive both operational and program improvements
• Partner with Directors, VPs, and other key operational and technical leaders across the organization

Basic Qualifications

• Bachelor's degree in supply chain, business, engineering, finance or related technical or quantitative field
• 5+ years of program or project management experience
• Experience using data and metrics to determine and drive improvements
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership

Preferred Qualifications

• Experience working cross functionally with tech teams
• Experience defining and executing program requirements