Senior Program Manager, Population Health Incentive Programs

About the role

The Senior Program Manager, Population Health Incentive Programs, manages the operations of two incentive programs – the Internal Performance Framework (IPF) and the provider incentive program. The IPF is a financial risk-sharing framework between Mass General Brigham and integrated and affiliated care delivery entities and ambulatory practices. Each year, the IPF is developed with a slate of measures for quality, cost, and strategic performance to improve value for patients.

Responsibilities

• Manage the IPF lifecycle, from measure development to implementation and settlement.
• Coordinate with actuarial, data analytics, clinical operations, finance, and Population Health leadership teams for quarterly reporting.
• Drive work forward to create a collaborative, coordinated, and timely IPF development and execution.
• Develop agendas and lead regular meetings with actuarial and data analytic teams.
• Develop and manage project plans.
• Identify opportunities to improve reporting production processes.
• Document decisions and create and distribute meeting notes.
• Serve as the central point person to track, manage, and coordinate responses to stakeholder inquiries regarding IPF data and reports.
• Review and evaluate data, synthesize key issues, track open items and next steps, and proactively work to ensure others complete assigned tasks.
• Identify, resolve, and escalate issues as needed.
• Create user guides and other materials to support understanding of performance measurement and incentive programs.
• Create presentations about performance and present updates, reports, recommendations, data, and analysis to various central and local audiences.
• May be assigned other project duties to support the work of the Population Health Finance team leadership.

Qualifications

• Bachelor's Degree in a related field of study or equivalent years of experience required.
• Master's Degree in a related field of study preferred.
• 5 - 7 years of program management experience required.
• 0 - 1 years of team leadership experience preferred.
• Excellent project management skills.
• Experience with data analysis and reporting.
• Strong oral and written communication skills.
• Ability to deliver presentations to a wide variety of audiences.
• Ability to effectively plan and facilitate meetings and workgroups.
• Excellent organizational skills and attention to detail, ability to work independently, manage multiple tasks and projects, meet deadlines, and manage to schedule.

Skills and Abilities

• Project management skills.
• Data analysis and reporting experience.
• Strong communication skills.
• Ability to deliver presentations to a wide variety of audiences.
• Ability to effectively plan and facilitate meetings and workgroups.
• Organizational skills and attention to detail.

Additional Job Details

(if applicable)

Remote Type

Hybrid

Work Location

399 Revolution Drive

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range

$79,560.00 - $115,720.80/Annual

Grade

7

EEO Statement

Mass General Brigham Community Physicians, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.