Senior Program Manager, Platform

Primary Responsibilities

• Serving as the primary point of accountability for program delivery, performance, and customer satisfaction
• Managing contractual obligations, scope, schedule, budget, and resourcing
• Leading program planning, execution, communications, coordination, and reporting
• Managing and developing project managers and team leads
• Operating the program using Agile and Scaled Agile (SAFe) methodologies and cadence
• Identifying and managing risks and implementing mitigations
• Building and maintaining strong relationships with government stakeholders
• Identifying and driving growth opportunities
• Ensuring adherence to quality, security, and compliance standards
• Responsible for hiring, performance management, timecard reviews, PTO management and team development

Basic Qualifications

• Bachelor's and 9+ years of experience; relevant experience may be substituted for education
• 5+ years managing technology service delivery programs, including complex, mission-critical programs in a SAFe environment
• Experience leading cloud platform or operations and maintenance programs
• Experience managing contracts, budgets, and resourcing
• Must be able to obtain and maintain a U.S. Public Trust / suitability determination

Preferred Qualifications

• Project Management Professional (PMP), ITIL, or comparable project/service delivery certification.
• Agile certification required, such as PMI-ACP, AgilePM Foundation, ICAgile Certified Professional, Certified Scrum Master, SAFe Agilist, or similar.

Benefits

• Company-subsidized health, dental, and vision insurance
• Flexible PTO
• 401K with employer match
• Paid parental leave after one year of service
• Employee Assistance Program

Pay

The range of starting pay for this role is $175,000-$195,000.

Schedule

This is a remote position.