Senior Program Manager, OCI Event Content & Customer Engagement

About the role

Manage the content and customer-engagement programs that make Oracle Cloud Infrastructure (OCI) Summits and flagship events technically valuable and differentiated, connecting customers directly with OCI engineers, executives, partners, and product experts.

Responsibilities

• Manage Summit session development from call for content through final delivery.
• Coordinate speakers, engineering leaders, customers, and strategic partners.
• Manage speaker communications, deadlines, presentation reviews, rehearsals, and readiness.
• Develop session taxonomy and technical-level guidance to help attendees identify appropriate content.
• Coordinate hands-on labs, workshops, engineering deep dives, panels, and fireside chats.
• Partner with Engineering and Product teams to ensure programming reflects OCI priorities and customer interests.
• Support executive dinners, roundtables, customer meetings, and peer networking programs.
• Coordinate capture and post-production of high-value event content for continued customer engagement.
• Manage attendee feedback and session analytics to identify programming opportunities.
• Help develop year-round engagement opportunities that extend relationships beyond the physical event.

Requirements

• 5+ years of experience in event content, content marketing, customer marketing, developer marketing, or program management.
• Experience managing event content programs, including speakers, sessions, panels, workshops, or hands-on experiences.
• Strong project management skills with the ability to manage multiple speakers, deadlines, and content workstreams simultaneously.
• Excellent written, editorial, and verbal communication skills.
• Experience working cross-functionally with product, engineering, marketing, or subject matter experts.
• Ability to translate complex technical topics into compelling customer programming.
• Strong stakeholder management and relationship-building skills.
• Exceptional attention to detail and ability to operate effectively under tight deadlines.
• Ability to travel domestically and internationally.

Preferred Qualifications

• Experience developing content for technical, engineering, cloud, AI, or developer audiences.
• Experience managing executive speakers and senior technical leaders.
• Experience with hands-on labs, workshops, technical demonstrations, or developer programs.
• Familiarity with cloud infrastructure and AI technologies.
• Experience developing session taxonomies, content tracks, or technical difficulty levels.
• Experience with post-event video, content capture, and digital content distribution.
• Experience using attendee feedback and analytics to shape future programming.
• Bachelor's degree in Business Administration, Management or related field.
• PMP / Scrum Master certification.
• Proven ability to work cross-functionally with functional and technical teams.
• Experience with building and managing reporting tools to support Programs; such as scorecards and KPI metrics to further drive insights around our program strategy.
• Demonstrated ability to balance quantitative and qualitative metrics to provide a holistic viewpoint.
• Expert level experience with Excel, creating dynamic pivot reports and data visualization.
• Ability to influence through data visualization and interpretation.
• Must be self-directed and able to work independently as well as in a team environment.
• Must be comfortable working in ambiguous situations.
• Excellent interpersonal skills.

About Us

Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. With AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives. True innovation starts when everyone is empowered to contribute.