Senior Program Manager, Middle Mile Fleet Management, Strategy and Process
About the role
Amazon's Middle Mile is looking for a detail-oriented, technically skilled, innovative, hands-on, and customer-obsessed Sr. Program Manager. In this role, you will own trailer programs focused on improving asset health and reliability by building the end-to-end strategy, validating assumptions through pilots and scaling proven programs. This person must have a high degree of autonomy with the ability to navigate ambiguous problems, develop solutions, and drive projects forward with minimal guidance. They must be able to think strategically, yet execute methodically to deliver to the highest standards. This person has excellent written and verbal communication skills, with the aptitude to present complex information in a clear and concise manner to varied audiences. They will have a strong entrepreneurial orientation and willingness to roll up your sleeves and do whatever is necessary in a start-up like environment.
Responsibilities
- Own trailer programs focused on improving asset health and reliability by building the end-to-end strategy
- Validate assumptions through pilots and scale proven programs
- Partner with technical teams, manage stakeholders and customers, and manage multiple priorities and deadlines
- Develop and execute cost optimization initiatives
- Manage pricing agreements with vendors and drive spend efficiency across Amazon Middle Mile Fleet
- Drive projects forward with minimal guidance and navigate ambiguous problems
- Present complex information in a clear and concise manner to varied audiences
Basic Qualifications
- 5+ years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership
Preferred Qualifications
- 2+ years of driving process improvements experience
- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
- Knowledge of general AI tools
- Experience designing, implementing, and scaling upskilling, apprenticeship, or workforce development programs across large-scale operations or corporate environments, including forecasting workforce needs and leveraging analytics to drive program decisions
Pay
- USA, TN, Nashville: 104,100.00 - 155,400.00 USD annually
- USA, VA, Arlington: 115,600.00 - 160,000.00 USD annually
- USA, WA, Bellevue: 115,600.00 - 160,000.00 USD annually
Benefits
- Sign-on payments and restricted stock units (RSUs)
- Health insurance including medical, dental, vision, prescription, Basic Life & AD&D insurance
- Supplemental life plans, EAP, Mental Health Support, Medical Advice Line
- Flexible Spending Accounts
- Adoption and Surrogacy Reimbursement coverage
- 401(k) matching
- Paid time off and parental leave