Senior Program Manager, , Middle Mile Fleet Management
About the role
This is an opportunity to be part of a team tasked with solving a huge business problem through disruptive, innovative technology. Global Fleet org is expanding and introducing new capabilities to our Fleet Management business that supports all Middle Mile assets (tractors, trailers, box trucks, hostlers). In this role you will deliver world class solutions while wearing many hats and working in a highly collaborative environment that is more startup than big company. This role will require strong leadership skills, ability to identify trends with limited data and interaction/influence with teams across Amazon to drive the development of our maintenance business.
Responsibilities
- Define program vision and roadmaps including short-term, mid-term, and long-term strategic timelines and phases
- Develop strategic documentation to gain stakeholder alignment and provide program status updates at key milestones
- Identify key performance metrics and create reporting frameworks that enable effective program management and scaling
- Lead cross-functional coordination with internal teams to resolve partner issues and deliver seamless program execution
- Standardize and optimize program processes to drive consistency, efficiency, and scalability
- Serve as primary relationship manager for external fleet management partners, ensuring high satisfaction and proactive communication
- Drive continuous improvement initiatives by analyzing program performance, gathering partner feedback, and implementing enhancements
Basic Qualifications
- Bachelor's degree
- 5+ years of program or project management experience
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership
- Experience using data and metrics to determine and drive improvements
- Experience in written and verbal communication skills to communicate with technical and non-technical audiences, including senior leadership
- Experience collaborating and influencing multiple teams across multiple organizations
- Experience in transportation or supply chain within a high-volume logistics, manufacturing or engineering environment
Preferred Qualifications
- 2+ years of driving process improvements experience
- Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)
- PMP certificate
- Master's degree, or MBA in supply chain, business, engineering, finance or related technical or quantitative field
- Experience working in supply chain, transportation, project management or management consulting
- Experience using data and trends to articulate business needs or equivalent
- Experience managing competing priorities and using metrics to drive business decisions
Pay
- USA, AZ, Tempe: 115,600.00 - 160,000.00 USD annually
- USA, TN, Nashville: 104,100.00 - 155,400.00 USD annually
- USA, VA, Arlington: 115,600.00 - 160,000.00 USD annually
- USA, WA, Bellevue: 115,600.00 - 160,000.00 USD annually
Benefits
Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave.
This position requires up to 25% travel.
This response is AI-generated, for reference only.