Senior Program Manager, Employee Experience

About the role

This organization operates in the domain of distributed workplace solutions, focusing on research and innovation to improve the effectiveness of remote and hybrid work. It addresses challenges related to managing distributed teams by applying organizational research, behavioral science, and technology to enhance employee experience and productivity across locations.

The SENIOR PROGRAM MANAGER, EMPLOYEE EXPERIENCE is responsible for leading a strategic work stream aimed at optimizing tools and technology to improve employee effectiveness in a virtual work environment. This role drives research, experimentation, and organizational change initiatives that enhance technology adoption, knowledge management, and AI integration, ultimately advancing how employees work across the organization.

Responsibilities

• Own strategy, roadmap, priorities, and outcomes for technology-focused work stream including tools, workflows, automation, AI enablement, and knowledge management
• Design and lead research, pilots, and experiments testing new work methods
• Translate research findings into actionable recommendations, frameworks, and operating models
• Manage a portfolio of concurrent programs from scoping through validation and enablement planning
• Establish objectives, success measures, milestones, risks, and reporting for the work stream
• Facilitate cross-functional steering committees and stakeholder initiatives across various business functions
• Partner with analytics teams to define methodologies and evaluate program outcomes

Requirements

• 8+ years of experience in program management, organizational effectiveness, workplace strategy, employee experience, innovation, research, or related fields
• Expertise in technology and tool enablement including AI adoption, knowledge management, digital workflows, and automation
• Proven ability to lead complex, cross-functional programs from ambiguity to measurable impact
• Experience designing and managing research, pilots, experiments, or evidence-based innovation initiatives
• Strong understanding of virtual, distributed, or hybrid work models
• Excellent written, verbal, facilitation, and executive communication skills
• Comfortable working in ambiguous environments and proactively identifying opportunities

Pay

US Zone 2 $143,800—$194,600 USD

US Zone 3 $127,800—$173,000 USD