Senior Program Manager

Key job responsibilities

• Process Ownership & Requirements Development
• Process Mapping & Job Code Scaling
• Cross-Functional Coordination & Delivery
• Data & Performance
• Documentation & Standardization

About the team

The Process Path Optimization (PPO) team was established within the Recruiting Process Optimization (RPO) organization under the Recruiting Operations Center (ROC). PPO serves as the discovery and solution design engine of the RPO flywheel, systematically inspecting recruiting processes to identify inefficiencies, create standard workflows, eliminate redundancies, and leverage technology to automate administrative tasks. PPO is the connector between TA technology, Hiring Science, TA enablement teams, and Global TA (GTA) Delivery teams — collecting insights to recommend the ideal process for candidate identification and selection that enables recruiters to focus on high-value activities and yield the highest quality hire.

Basic Qualifications

• 5+ years of program or project management experience
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership
• Experience using data and metrics to determine and drive improvements
• Experience in managing multiple, competing priorities simultaneously
• Demonstrated ability to manage cross-functional stakeholders and drive alignment without direct authority

Preferred Qualifications

• Proficiency with data analytics tools and techniques to identify trends and anomalies in process and product performance
• Exposure to compliance requirements such as data privacy, accessibility, and localization in product design
• Demonstrated ability to develop and deliver Standard Operating Procedures (SOPs), process documentation, and operational readiness materials to support successful product or process launches
• Experience mentoring or developing junior team members