Senior Program Manager, AI Ops (GTM)

Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks. Motive serves nearly 100,000 customers – from Fortune 500 enterprises to small businesses – across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector. Visit gomotive.com to learn more.

About the role

AI Operations at Motive is a cutting edge, low-ego, collaborative group that is responsible for improving sales productivity through the use of Artificial Intelligence. Our team is small but mighty, responsible for developing, deploying, and maintaining cutting-edge AI solutions that empower our Sales, Marketing, and Enablement teammates to maximize their productivity. As our first AI Operations Product Manager, you will be fundamental in establishing our internal AI product strategy and development practices, guiding the creation of AI solutions for 2000+ sellers. In this pivotal role, you will wear many hats. As the connective tissue between our Revenue organization’s business needs and our technical teams, you will translate prioritized use cases into clear user stories with actionable development requirements for our Revenue Developers. You will maintain the internal product roadmap, guiding an agile development cycle across user story creation, building a proof-of-concept, full scale development, UAT, and ongoing support. You will also serve as a key member of our vendor evaluation team, researching AI vendors that meet the requirements of tools not already within our tech stack, scoring vendors against those requirements, and working across IT, procurement, and legal to progress vendor evaluations. As a thought leader on AI within our GTM team, you will be responsible for creating + owning the processes and policies that GTM team members follow when leveraging AI while setting the standard for how the data that feeds our AI models is collated. In partnership with our Sales Enablement