Senior Program Manager - Access to Care

About the role

Founded in 1977 as the Senior Care Action Network, SCAN began with a simple but radical idea: that older adults deserve to stay healthy and independent. That belief was championed by a group of community activists we still honor today as the “12 Angry Seniors.” Their mission continues to guide everything we do. Today, SCAN is a nonprofit health organization serving more than 500,000 people across Arizona, California, Nevada, New Mexico, Texas, and Washington, with over $8 billion in annual revenue. With nearly five decades of experience, we have built a distinctive, values-driven platform dedicated to improving care for older adults.

Responsibilities

• Execute and oversee programs that meet the needs of the organization, maintaining a high-level view to ensure alignment with enterprise strategy and accountable execution.
• Participate in all aspects of program delivery, including planning, budgeting, staffing, and performance.
• Promote the program throughout the organization and tracks engagement.
• Serve as leader of authority with expert-level knowledge in health plan market management and improving access to care within a HMO model.
• Makes authoritative decisions and recommendations.
• Plan, organize, and guide projects and matrixed employees.
• Takes ownership of special projects and strategic efforts, proactively identifying opportunities to drive value and performance improvements in provider performance, market success, and operational effectiveness.
• Collaborate closely with internal teams to integrate strategy with operations, ensuring cross-functional alignment and operational readiness.

Requirements

• Bachelor's Degree or equivalent experience.
• 5-7 years of related experience with a health plan, managed care, or other healthcare related organization.
• 5 years of leadership experience.
• Strong management skills.
• Ability to develop and mentor others.
• Skilled to develop others.
• Optimizes Work Processes - Designs processes that allow managing from a distance.
• Business Insight - in-depth understanding of the business.
• Excellent verbal and written communication skills.
• Translates enterprise vision into clear strategic priorities.
• Builds communication that is relevant to the audience.
• Ability to build collaborative relationships.
• Detail oriented.
• Ability to meet deadlines.
• Advanced project management skills.
• Microsoft Office Suite (Word, Excel, Access, PowerPoint, Outlook, Teams), Visio, and SQL at advanced skill level.

Qualifications

• Bachelor's Degree or equivalent experience.
• 5-7 years of related experience with a health plan, managed care, or other healthcare related organization.
• 5 years of leadership experience.
• Strong management skills.
• Ability to develop and mentor others.
• Skilled to develop others.
• Optimizes Work Processes - Designs processes that allow managing from a distance.
• Business Insight - in-depth understanding of the business.
• Excellent verbal and written communication skills.
• Translates enterprise vision into clear strategic priorities.
• Builds communication that is relevant to the audience.
• Ability to build collaborative relationships.
• Detail oriented.
• Ability to meet deadlines.
• Advanced project management skills.
• Microsoft Office Suite (Word, Excel, Access, PowerPoint, Outlook, Teams), Visio, and SQL at advanced skill level.

Skills

• Healthcare and health plan experience.
• Leadership experience.
• Project management skills.
• Communication skills.
• Strategic thinking.
• Collaboration.
• Detail orientation.
• Deadline management.

Benefits

Annual employee bonus program
Robust Wellness Program
Generous paid-time-off (PTO)
Eleven paid holidays per year, plus 1 floating holiday, plus 1 birthday holiday
Excellent 401(k) Retirement Saving Plan with employer match and contribution
Robust employee recognition program
Tuition reimbursement
Opportunity to become part of a team that makes a difference to our members and our community every day!

Pay

Base salary range: $125,400 to $172,780 per year

Schedule

Mostly Remote with Occasional Travel