Senior Program Engineer, IT Services & Cloud Operations
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Use only sections with real content. We have About Keeper (company overview) maybe not required but could be included as "About Keeper". However they said do NOT repeat the job title as a heading (the page already shows it) and do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short
or drop it. They didn't forbid company description. Could include "About Keeper" as a section. But they gave examples of headings; we can include "About Keeper" as
. Also "About The Role" is present; we should use that heading. "Responsibilities", "Requirements", "Preferred Qualifications" (maybe as Qualifications), "Benefits". No Pay or Schedule info, so omit those sections.
We must preserve all substantive information, not invent or summarize away detail. Remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. Also remove the Privacy Notice etc. So we need to strip out the long privacy notice at the end. Also remove "Keeper Security, Inc. is an equal opportunity employer..." etc. Also remove "Classification: Exempt". Also remove "Keeper Candidate Privacy Notice" and all that.
We need to keep the substantive content: description, About Keeper, About The Role, Responsibilities, Requirements, Preferred Qualifications, Benefits.
We need to format lists with - . For prose use
. Ensure we don't lose any details.
Let's extract content.
Original text:
Description Keeper Security is hiring a Senior Program Engineer to lead complex, cross-functional initiatives across IT services, cloud infrastructure and compliance. This role is ideal for a technically deep engineering leader who excels at driving execution in regulated, security-first environments. Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations globally. Keeper is published in 23 languages and sold in over 150 countries. Join one of the fastest-growing cybersecurity companies and bring your federal IT, cloud and IL5 platform expertise to mission-critical work.
About Keeper Keeper Security is a leading cybersecurity software company that protects thousands of organizations and millions of people in more than 150 countries. Keeper delivers a powerful zero-trust and zero-knowledge solution built to meet the stringent requirements of federal IT environments. Its flagship offering, KeeperPAM®, is an AI-enabled, cloud-native platform that protects users, devices, and critical infrastructure from cyber attacks. Recognized in the Gartner® Magic QuadrantTM for Privileged Access Management (PAM), Keeper combines robust compliance with unmatched visibility and control. With industry-leading certifications, including FedRAMP High and GovRAMP Moderate Authorization, Keeper provides the security assurance public sector organizations require. Learn why federal agencies, including NASA and the DOJ, trust Keeper to defend against today’s sophisticated adversaries at KeeperSecurity.com.
About The Role The Senior Program Engineer, IT Services & Cloud Operations will lead large-scale IT services and cloud infrastructure initiatives spanning Engineering, Security, Compliance and Operations. This role will drive execution of Keeper's IT and cloud roadmap, including cloud modernization, enterprise disaster recovery, infrastructure automation, Zero Trust identity programs and compliance readiness across FedRAMP High, DoD IL5, SOC 2 and ISO 27001.This position requires strong technical depth combined with the ability to lead complex engineering initiatives across teams. You will shape technical priorities, drive infrastructure and automation improvements, strengthen observability and operational readiness, resolve cross-team dependencies and help build the IT Services & Cloud Operations team while maintaining alignment with commercial and regulatory compliance requirement
Responsibilities Lead end-to-end execution of complex federal platform, IT services and infrastructure programs, including cloud modernization, automation and security integrationsPartner with Engineering, Security, Compliance and Product leadership to define program strategy, priorities, milestones and success criteriaOversee large-scale cloud initiatives across AWS and federal environments, ensuring scalability, cost efficiency, security and operational resilienceCoordinate the Infrastructure-as-Code operating model for GovCloud, including Terraform coverage, automated deployments and reduction of manual change managementLead enterprise disaster recovery initiatives, including cross-region failover architecture, recovery time and recovery point objective validation, and recurring resilience testingDrive Zero Trust identity initiatives, including KeeperPAM deployment, SCIM expansion and automated identity lifecycle management for federal environmentsPartner with Information Security to support FedRAMP High hardening, STIG validation and continuous compliance monitoring across federal-facing servicesIntegrate security-by-design and compliance requirements into federal platform and IT services programs, including FedRAMP, DoD Impact Levels, SOC 2 and ISO 27001Collaborate with Security Engineering and the CISO organization to maintain program-level compliance and audit readinessCoordinate with Engineering teams to improve deployment pipelines, reduce release friction and strengthen platform reliabilityChampion automated testing, security scanning, release governance and repeatable operational processesOversee observability and monitoring initiatives to improve system visibility, performance and incident response across federal and commercial environmentsDefine and track service-level indicators, service-level objectives and error budgets in partnership with Engineering and Security teamsRecruit, onboard, mentor and develop Federal Platform Operations engineers as the team growsServe as a cross-functional technical liaison, ensuring clear communication, dependency tracking and alignment across teamsManage program timelines, technical risks, dependencies and stakeholder expectations across multiple concurrent initiativesApply Agile, Waterfall or hybrid delivery methodologies based on program requirementsEvaluate emerging technologies that strengthen Keeper’s federal platform, IT services, cloud automation, security and monitoring capabilitiesUse AI-enabled tools such as Claude, ChatGPT or similar platforms to support technical research, program analysis, documentation, stakeholder communication and workflow efficiency
Requirements 8+ years of experience in IT services, cloud infrastructure, platform engineering or related technical environments, including exposure to regulated or government-adjacent missions4+ years of experience leading technical programs, platform initiatives or complex cross-functional engineering projects in SaaS, cloud-native or cybersecurity environmentsDemonstrated experience supporting compliance frameworks such as FedRAMP, DoD IL4/IL5, STIG or DoD Cloud Computing SRGStrong experience with AWS cloud services such as ECS, EKS, Lambda, RDS, S3 and IAM; AWS GovCloud experience a plusFamiliarity with infrastructure-as-code and cloud automation technologies such as Terraform, container platforms and automated deployment pipelinesStrong understanding of cloud security, automation and modern platform engineering practicesDemonstrated success managing complex initiatives in high-security or compliance-driven environmentsExperience with observability platforms such as Datadog, Prometheus or Grafana and associated incident- management workflowsExperience building, mentoring or leading technical teams in high-growth environmentsStrong communication skills with the ability to influence technical and non-technical stakeholders, resolve dependencies and manage expectationsAbility to use AI-enabled tools effectively to support technical research, documentation, analysis and program executionBachelor's degree in Computer Science, Engineering or a related technical field, or equivalent practical experienceU.S. citizenship required due to the nature of certain Keeper contract
Preferred Qualifications AWS Certified Solutions Architect – Professional, AWS Certified Security – Specialty or similar cloud certificationsHashiCorp Terraform Associate or Professional certificationDirect experience supporting FedRAMP High or DoD IL5 authorization, including third-party assessment activitiesFamiliarity with NIST 800-53 control families and FedRAMP authorization processesExposure to secrets management, privileged access management or identity security platformsExperience with security automation and compliance-as-code toolingFamiliarity with AI-enabled products, AI security controls or AI governance programsActive security clearance or ability to obtain a U.S. Government clearancePMP certification
Benefits Medical, Dental & Vision (inclusive of domestic partnerships)Employer Paid Life Insurance & Employee/Spouse/Child Supplemental lifeVoluntary Short/Long Term Disability Insurance401K (Roth/Traditional)A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc)Above market annual bonuses
We need to format each bullet as list items. For responsibilities, each sentence separated by maybe no punctuation; we need to split into list items. The responsibilities block is a long string with no clear delimiters except maybe capital letters start new sentences. We'll need to parse manually.
Let's split responsibilities sentences:
"Lead end-to-end execution of complex federal platform, IT services and infrastructure programs, including cloud modernization, automation and security integrations"
"Partner with Engineering, Security, Compliance and Product leadership to define program strategy, priorities, milestones and success criteria"
"Oversee large-scale cloud initiatives across AWS and federal environments, ensuring scalability, cost efficiency, security and operational resilience"
"Coordinate the Infrastructure-as-Code operating model for GovCloud, including Terraform coverage, automated deployments and reduction of manual change management"
"Lead enterprise disaster recovery initiatives, including cross-region failover architecture, recovery time and recovery point objective validation, and recurring resilience testing"
"Drive Zero Trust identity initiatives, including KeeperPAM deployment, SCIM expansion and automated identity lifecycle management for federal environments"
"Partner with Information Security to support FedRAMP High hardening, STIG validation and continuous compliance monitoring across federal-facing services"
"Integrate security-by-design and compliance requirements into federal platform and IT services programs, including FedRAMP, DoD Impact Levels, SOC 2 and ISO 27001"
"Collaborate with Security Engineering and the CISO organization to maintain program-level compliance and audit readiness"
"Coordinate with Engineering teams to improve deployment pipelines, reduce release friction and strengthen platform reliability"
"Champion automated testing, security scanning, release governance and repeatable operational processes"
"Oversee observability and monitoring initiatives to improve system visibility, performance and incident response across federal and commercial environments"
"Define and track service-level indicators, service-level objectives and error budgets in partnership with Engineering and Security teams"
"Recruit, onboard, mentor and develop Federal Platform Operations engineers as the team grows"
"Serve as a cross-functional technical liaison, ensuring clear communication, dependency tracking and alignment across teams"
"Manage program timelines, technical risks, dependencies and stakeholder expectations across multiple concurrent initiatives"
"Apply Agile, Waterfall or hybrid delivery methodologies based on program requirements"
"Evaluate emerging technologies that strengthen Keeper’s federal platform, IT services, cloud automation, security and monitoring capabilities"
"Use AI-enabled tools such as Claude, ChatGPT or similar platforms to support technical research, program analysis, documentation, stakeholder communication and workflow efficiency"
That seems correct.
Now Requirements block: need to split into list items.
"8+ years of experience in IT services, cloud infrastructure, platform engineering or related technical environments, including exposure to regulated or government-adjacent missions"
"4+ years of experience leading technical programs, platform initiatives or complex cross-functional engineering projects in SaaS, cloud-native or cybersecurity environments"
"Demonstrated experience supporting compliance frameworks such as FedRAMP, DoD IL4/IL5, STIG or DoD Cloud Computing SRG"
"Strong experience with AWS cloud services such as ECS, EKS, Lambda, RDS, S3 and IAM; AWS GovCloud experience a plus"
"Familiarity with infrastructure-as-code and cloud automation technologies such as Terraform, container platforms and automated deployment pipelines"
"Strong understanding of cloud security, automation and modern platform engineering practices"
"Demonstrated success managing complex initiatives in high-security or compliance-driven environments"
"Experience with observability platforms such as Datadog, Prometheus or Grafana and associated incident- management workflows"
"Experience building, mentoring or leading technical teams in high-growth environments"
"Strong communication skills with the ability to influence technical and non-technical stakeholders, resolve dependencies and manage expectations"
"Ability to use AI-enabled tools effectively to support technical research, documentation, analysis and program execution"
"Bachelor's degree in Computer Science, Engineering or a related technical
. Ensure we don't lose any details. Let's extract content. Original text: Description Keeper Security is hiring a Senior Program Engineer to lead complex, cross-functional initiatives across IT services, cloud infrastructure and compliance. This role is ideal for a technically deep engineering leader who excels at driving execution in regulated, security-first environments. Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations globally. Keeper is published in 23 languages and sold in over 150 countries. Join one of the fastest-growing cybersecurity companies and bring your federal IT, cloud and IL5 platform expertise to mission-critical work. About Keeper Keeper Security is a leading cybersecurity software company that protects thousands of organizations and millions of people in more than 150 countries. Keeper delivers a powerful zero-trust and zero-knowledge solution built to meet the stringent requirements of federal IT environments. Its flagship offering, KeeperPAM®, is an AI-enabled, cloud-native platform that protects users, devices, and critical infrastructure from cyber attacks. Recognized in the Gartner® Magic QuadrantTM for Privileged Access Management (PAM), Keeper combines robust compliance with unmatched visibility and control. With industry-leading certifications, including FedRAMP High and GovRAMP Moderate Authorization, Keeper provides the security assurance public sector organizations require. Learn why federal agencies, including NASA and the DOJ, trust Keeper to defend against today’s sophisticated adversaries at KeeperSecurity.com. About The Role The Senior Program Engineer, IT Services & Cloud Operations will lead large-scale IT services and cloud infrastructure initiatives spanning Engineering, Security, Compliance and Operations. This role will drive execution of Keeper's IT and cloud roadmap, including cloud modernization, enterprise disaster recovery, infrastructure automation, Zero Trust identity programs and compliance readiness across FedRAMP High, DoD IL5, SOC 2 and ISO 27001.This position requires strong technical depth combined with the ability to lead complex engineering initiatives across teams. You will shape technical priorities, drive infrastructure and automation improvements, strengthen observability and operational readiness, resolve cross-team dependencies and help build the IT Services & Cloud Operations team while maintaining alignment with commercial and regulatory compliance requirement Responsibilities Lead end-to-end execution of complex federal platform, IT services and infrastructure programs, including cloud modernization, automation and security integrationsPartner with Engineering, Security, Compliance and Product leadership to define program strategy, priorities, milestones and success criteriaOversee large-scale cloud initiatives across AWS and federal environments, ensuring scalability, cost efficiency, security and operational resilienceCoordinate the Infrastructure-as-Code operating model for GovCloud, including Terraform coverage, automated deployments and reduction of manual change managementLead enterprise disaster recovery initiatives, including cross-region failover architecture, recovery time and recovery point objective validation, and recurring resilience testingDrive Zero Trust identity initiatives, including KeeperPAM deployment, SCIM expansion and automated identity lifecycle management for federal environmentsPartner with Information Security to support FedRAMP High hardening, STIG validation and continuous compliance monitoring across federal-facing servicesIntegrate security-by-design and compliance requirements into federal platform and IT services programs, including FedRAMP, DoD Impact Levels, SOC 2 and ISO 27001Collaborate with Security Engineering and the CISO organization to maintain program-level compliance and audit readinessCoordinate with Engineering teams to improve deployment pipelines, reduce release friction and strengthen platform reliabilityChampion automated testing, security scanning, release governance and repeatable operational processesOversee observability and monitoring initiatives to improve system visibility, performance and incident response across federal and commercial environmentsDefine and track service-level indicators, service-level objectives and error budgets in partnership with Engineering and Security teamsRecruit, onboard, mentor and develop Federal Platform Operations engineers as the team growsServe as a cross-functional technical liaison, ensuring clear communication, dependency tracking and alignment across teamsManage program timelines, technical risks, dependencies and stakeholder expectations across multiple concurrent initiativesApply Agile, Waterfall or hybrid delivery methodologies based on program requirementsEvaluate emerging technologies that strengthen Keeper’s federal platform, IT services, cloud automation, security and monitoring capabilitiesUse AI-enabled tools such as Claude, ChatGPT or similar platforms to support technical research, program analysis, documentation, stakeholder communication and workflow efficiency Requirements 8+ years of experience in IT services, cloud infrastructure, platform engineering or related technical environments, including exposure to regulated or government-adjacent missions4+ years of experience leading technical programs, platform initiatives or complex cross-functional engineering projects in SaaS, cloud-native or cybersecurity environmentsDemonstrated experience supporting compliance frameworks such as FedRAMP, DoD IL4/IL5, STIG or DoD Cloud Computing SRGStrong experience with AWS cloud services such as ECS, EKS, Lambda, RDS, S3 and IAM; AWS GovCloud experience a plusFamiliarity with infrastructure-as-code and cloud automation technologies such as Terraform, container platforms and automated deployment pipelinesStrong understanding of cloud security, automation and modern platform engineering practicesDemonstrated success managing complex initiatives in high-security or compliance-driven environmentsExperience with observability platforms such as Datadog, Prometheus or Grafana and associated incident- management workflowsExperience building, mentoring or leading technical teams in high-growth environmentsStrong communication skills with the ability to influence technical and non-technical stakeholders, resolve dependencies and manage expectationsAbility to use AI-enabled tools effectively to support technical research, documentation, analysis and program executionBachelor's degree in Computer Science, Engineering or a related technical field, or equivalent practical experienceU.S. citizenship required due to the nature of certain Keeper contract Preferred Qualifications AWS Certified Solutions Architect – Professional, AWS Certified Security – Specialty or similar cloud certificationsHashiCorp Terraform Associate or Professional certificationDirect experience supporting FedRAMP High or DoD IL5 authorization, including third-party assessment activitiesFamiliarity with NIST 800-53 control families and FedRAMP authorization processesExposure to secrets management, privileged access management or identity security platformsExperience with security automation and compliance-as-code toolingFamiliarity with AI-enabled products, AI security controls or AI governance programsActive security clearance or ability to obtain a U.S. Government clearancePMP certification Benefits Medical, Dental & Vision (inclusive of domestic partnerships)Employer Paid Life Insurance & Employee/Spouse/Child Supplemental lifeVoluntary Short/Long Term Disability Insurance401K (Roth/Traditional)A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc)Above market annual bonuses We need to format each bullet as list items. For responsibilities, each sentence separated by maybe no punctuation; we need to split into list items. The responsibilities block is a long string with no clear delimiters except maybe capital letters start new sentences. We'll need to parse manually. Let's split responsibilities sentences: "Lead end-to-end execution of complex federal platform, IT services and infrastructure programs, including cloud modernization, automation and security integrations" "Partner with Engineering, Security, Compliance and Product leadership to define program strategy, priorities, milestones and success criteria" "Oversee large-scale cloud initiatives across AWS and federal environments, ensuring scalability, cost efficiency, security and operational resilience" "Coordinate the Infrastructure-as-Code operating model for GovCloud, including Terraform coverage, automated deployments and reduction of manual change management" "Lead enterprise disaster recovery initiatives, including cross-region failover architecture, recovery time and recovery point objective validation, and recurring resilience testing" "Drive Zero Trust identity initiatives, including KeeperPAM deployment, SCIM expansion and automated identity lifecycle management for federal environments" "Partner with Information Security to support FedRAMP High hardening, STIG validation and continuous compliance monitoring across federal-facing services" "Integrate security-by-design and compliance requirements into federal platform and IT services programs, including FedRAMP, DoD Impact Levels, SOC 2 and ISO 27001" "Collaborate with Security Engineering and the CISO organization to maintain program-level compliance and audit readiness" "Coordinate with Engineering teams to improve deployment pipelines, reduce release friction and strengthen platform reliability" "Champion automated testing, security scanning, release governance and repeatable operational processes" "Oversee observability and monitoring initiatives to improve system visibility, performance and incident response across federal and commercial environments" "Define and track service-level indicators, service-level objectives and error budgets in partnership with Engineering and Security teams" "Recruit, onboard, mentor and develop Federal Platform Operations engineers as the team grows" "Serve as a cross-functional technical liaison, ensuring clear communication, dependency tracking and alignment across teams" "Manage program timelines, technical risks, dependencies and stakeholder expectations across multiple concurrent initiatives" "Apply Agile, Waterfall or hybrid delivery methodologies based on program requirements" "Evaluate emerging technologies that strengthen Keeper’s federal platform, IT services, cloud automation, security and monitoring capabilities" "Use AI-enabled tools such as Claude, ChatGPT or similar platforms to support technical research, program analysis, documentation, stakeholder communication and workflow efficiency" That seems correct. Now Requirements block: need to split into list items. "8+ years of experience in IT services, cloud infrastructure, platform engineering or related technical environments, including exposure to regulated or government-adjacent missions" "4+ years of experience leading technical programs, platform initiatives or complex cross-functional engineering projects in SaaS, cloud-native or cybersecurity environments" "Demonstrated experience supporting compliance frameworks such as FedRAMP, DoD IL4/IL5, STIG or DoD Cloud Computing SRG" "Strong experience with AWS cloud services such as ECS, EKS, Lambda, RDS, S3 and IAM; AWS GovCloud experience a plus" "Familiarity with infrastructure-as-code and cloud automation technologies such as Terraform, container platforms and automated deployment pipelines" "Strong understanding of cloud security, automation and modern platform engineering practices" "Demonstrated success managing complex initiatives in high-security or compliance-driven environments" "Experience with observability platforms such as Datadog, Prometheus or Grafana and associated incident- management workflows" "Experience building, mentoring or leading technical teams in high-growth environments" "Strong communication skills with the ability to influence technical and non-technical stakeholders, resolve dependencies and manage expectations" "Ability to use AI-enabled tools effectively to support technical research, documentation, analysis and program execution" "Bachelor's degree in Computer Science, Engineering or a related technical