Senior Program Director

About the Role

Under the guidance of the Branch Executive Director, the Sports and Aquatics Director is responsible for the development, organization, and delivery of high-quality YMCA programs within the Aquatics and Sports departments.

Qualifications

• Bachelor's degree from a four-year college or university in Recreation Management, Physical Education, Business, or a related field.
• YMCA program-specific certifications preferred.
• One to two years of related experience preferred.
• Knowledge of program development and implementation.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from groups of parents, coaches, and the general public.
• Ability to relate effectively to diverse groups of people from all social and economic segments of the community.

Responsibilities

• Build relationships with members, staff, and volunteers.
• Ensure a welcoming and clean environment in department areas.
• Direct and supervise the Sports, Aquatic, and Fitness departments to meet the needs of YMCA members and the community in accordance with the Association and branch strategic plan.
• Recruit, hire, train, develop, schedule, and direct personnel and volunteers as needed.
• Review and evaluate staff performance.
• Develop strategies to motivate staff and achieve goals.
• Establish new program activities and expand programs within the community in accordance with strategic and operating plans.
• Assist in the marketing and distribution of program information, organize and schedule program registrations.
• Ensure the registration and payment of program participants in Daxko.
• Track and communicate outstanding balances in your departments.
• Develop and maintain collaborative relationships with community organizations.
• Develop and monitor program budget to meet fiscal objectives.
• Coordinate use of facilities for program activities and events.
• Assist in YMCA fundraising activities and special events.
• Model relationship-building skills (including Listen First) in all interactions.
• Respond to all member and community inquiries and complaints in a timely manner.
• Assist with Program Committee meetings.
• Compile program statistics.
• Monitor and evaluate the effectiveness of and participation in programs.
• Promote and incorporate the YMCA four core values and character development model into all program activities.
• Attend Leadership Team Meetings.
• Other duties as assigned.

Cause-Driven Leadership Competencies

• Mission Advancement: Models and teaches the Y’s values. Ensures a high level of service with a commitment to changing lives. Provides volunteers with orientation, training, development, and recognition. Cultivates relationships to support fundraising.
• Collaboration: Champions inclusion activities, strategies, and initiatives. Builds relationships to create small communities. Empathetically listens and communicates for understanding when negotiating and dealing with conflict. Effectively tailors communications to the appropriate audience. Provides staff with feedback, coaching, guidance, and support.
• Operational Effectiveness: Provides others with frameworks for making decisions. Conducts prototypes to support the launching of programs and activities. Develops plans and manages best practices through engagement of the team. Effectively creates and manages budgets. Holds staff accountable for high-quality results using a formal process to measure progress.
• Personal Growth: Shares new insights. Facilitates change; models adaptability and an awareness of the impact of change. Utilizes non-threatening methods to address sensitive issues and inappropriate behavior or performance. Has the functional and technical knowledge and skills required to perform well; uses best practices and demonstrates up-to-date knowledge and skills in technology.