Senior Program Analyst, EDI Project Coordinator

About You

You are a person who loves to analyze complex program and EDI data, identify root causes, and drive resolution of issues to ensure seamless system performance and continuous program improvement. We need someone who is highly analytical, detail-oriented, and experienced in managing data, resolving production issues, and coordinating across technical and business stakeholders in a fast-paced healthcare environment.

About the Position

Perform program analysis, data analysis, and reporting to assess program performance and support decision-making.
Develop and apply performance metrics, analyze trends, and provide recommendations for program improvement.
Support requirements analysis, documentation, and reporting related to program risks, issues, and status.
Assist with backlog refinement, PI planning, and roadmap updates for EDI and modernization initiatives.
Prepare technical documents, reports, and stakeholder communication materials.
Manage EDI production issues, including intake, tracking, analysis, and resolution coordination.
Perform data analysis and root cause investigation of transaction failures and workflow issues.
Coordinate with OIT and stakeholders to resolve defects and maintain workflow continuity.
Maintain issue logs, tickets, and status reporting for EDI leadership.

Minimum Requirements

• 7 years of experience in healthcare payer program management.
• Bachelor's degree in BA or BS.
• Proven/extensive experience in a large-scale integrated healthcare system with focus on Veterans healthcare and outreach.

About Us

We are looking for people to help us in our mission of working hard at lowering healthcare administrative costs for federal government agencies, payers, and providers. At Signature, our mission is to improve the health of our clients' business and make the lives of the people we work with better. As we continue to experience exponential growth, we are looking for uncommon individuals to enhance our vision. We will continue to accomplish our mission by leading with our values of Passion, Courage, Integrity, and Respect in all interactions, making us a consistent annual Best Places to Work organization.

About The Benefits

• Health Insurance
• Fully Paid Life Insurance
• Fully Paid Short- & Long-Term Disability
• Paid Vacation
• Paid Sick Leave
• Paid Holidays
• Professional Development and Tuition Assistance Program
• 401(k) Program with Employer Match