Senior Professional Services Consultant
Gong · New York, NY · 1 mo ago
Information Technology$115k–$175k/yrFull-time
We need to output HTML fragment with sections: About the role? The posting includes description about Gong, mission, etc. We need to decide which sections to include based on content.
We must not repeat job title as heading. No Job ID. Remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, application instructions. Also remove privacy policy link? Probably part of boilerplate; we should drop it.
We need sections: maybe "About the role" (intro), "Responsibilities", "Qualifications", "Perks & Benefits", "Pay" (salary range). Also maybe "Location" (must be based in one of the areas). The posting includes location requirement: "This role must be based in one of the following areas: San Francisco, Salt Lake City, Austin, Chicago, or NYC." That's location info; could be part of "About the role" or separate "Location". Since we need to include sections only when posting has real specific content. Location is specific; we could include a "Location" section. However the instruction says use headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. They didn't list Location but we could still include if needed? The instruction says "use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It says e.g., implying those are examples, not exclusive. But they also say "Prefer a few substantive sections over many thin ones." Might be okay to add Location as a section, but maybe better to fold location into About the role or Responsibilities? Probably better to include a short paragraph about location within About the role.
We must not include Pay/Schedule/Benefits unless posting actually states them. Pay is stated: salary range $115,000-$175,000 USD. Benefits are listed. So we can have Benefits and Pay sections. Schedule not mentioned, so omit.
We need to preserve all substantive information; do not invent or summarize away detail. So we need to keep the description about Gong, Adoption Services, Senior Consultant role, responsibilities list, qualifications list, perks & benefits, salary range, location requirement, maybe note about compensation structure.
We must remove boilerplate: EEO, privacy notice, scam warning, equal opportunity, etc. Also remove "We are always looking for outstanding Gongsters! So if this sounds like something that interests you regardless of compensation, please reach out. We may have more roles for you to consider and would love to connect." That's application encouragement; maybe considered boilerplate? It's not exactly application instructions but could be considered fluff. The instruction: "Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions." The last paragraph about reaching out is like an invitation to apply; could be considered application instruction. Safer to remove it. Also remove the note about recruiting impersonations and privacy policy link. Also remove the equal opportunity statement.
Thus we keep: introductory paragraphs about Gong, Adoption Services, Senior Consultant role, location requirement, responsibilities (bullet list), qualifications (bullet list), perks & benefits (bullet list), Pay (salary range and note about compensation structure). Possibly also note about bonus: experience with Gong etc. That's in qualifications.
We need to format responsibilities and qualifications as
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It says e.g., implying those are examples, not exclusive. But they also say "Prefer a few substantive sections over many thin ones." Might be okay to add Location as a section, but maybe better to fold location into About the role or Responsibilities? Probably better to include a short paragraph about location within About the role.
We must not include Pay/Schedule/Benefits unless posting actually states them. Pay is stated: salary range $115,000-$175,000 USD. Benefits are listed. So we can have Benefits and Pay sections. Schedule not mentioned, so omit.
We need to preserve all substantive information; do not invent or summarize away detail. So we need to keep the description about Gong, Adoption Services, Senior Consultant role, responsibilities list, qualifications list, perks & benefits, salary range, location requirement, maybe note about compensation structure.
We must remove boilerplate: EEO, privacy notice, scam warning, equal opportunity, etc. Also remove "We are always looking for outstanding Gongsters! So if this sounds like something that interests you regardless of compensation, please reach out. We may have more roles for you to consider and would love to connect." That's application encouragement; maybe considered boilerplate? It's not exactly application instructions but could be considered fluff. The instruction: "Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions." The last paragraph about reaching out is like an invitation to apply; could be considered application instruction. Safer to remove it. Also remove the note about recruiting impersonations and privacy policy link. Also remove the equal opportunity statement.
Thus we keep: introductory paragraphs about Gong, Adoption Services, Senior Consultant role, location requirement, responsibilities (bullet list), qualifications (bullet list), perks & benefits (bullet list), Pay (salary range and note about compensation structure). Possibly also note about bonus: experience with Gong etc. That's in qualifications.
We need to format responsibilities and qualifications as - . Benefits also as list.
We need to use
for prose.
We must not include markdown fences.
Let's craft.
Structure:
About the role
... description about Gong, Adoption Services, Senior Consultant role, location requirement ...
Responsibilities
- ...
...
Qualifications
- ...
...
Benefits
- ...
...
Pay
The annual salary hiring range for this position is $115,000-$175,000 USD. Compensation is based on factors unique to each candidate, including job-related skills, qualifications, education, experience, and location. Gong uses a location‑based compensation structure, so the range may differ for candidates in other locations. The total compensation package may also include incentive compensation, bonus, equity, and benefits.
We should not include Schedule.
Check for any duplicated lines: we need to ensure we didn't repeat.
Now craft the About the role paragraph: combine the introductory paragraphs about Gong, Adoption Services, Senior Consultant role, location requirement.
Original text:
"Gong harnesses the power of AI to transform how revenue teams win. The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and acts alongside the world’s most successful revenue teams. Powered by the Gong Revenue Graph, AI-powered intelligence, specialized agents, and trusted applications, Gong helps more than 5,000 companies around the world deeply understand their teams and customers, automate critical sales workflows, and close more deals with less effort. For more information, visit www.gong.io. At Gong, you will join a company built on innovative products, ambitious goals, and passionate people. We are shaping the future of revenue intelligence and we want people who are excited to build what comes next. You will work with a team that dreams big, moves fast, and cares deeply about the craft and about each other. Here, transparency and trust are core to how we operate, and every person has the opportunity to make a visible impact. If you want to grow, stretch, and do work that truly matters, Gong is the place to do the best work of your career. Gong’s Adoption Services organization is evolving rapidly as we scale our post-activation customer experience globally. As Gong continues its growth journey, customers are increasingly looking for strategic partners who can help them operationalise AI-powered revenue workflows, embed Gong deeply across their go-to-market teams, and drive measurable business outcomes over the long term. Adoption Services is Gong’s post-activation services organization, combining strategic advisory, platform optimization, operational excellence, and continuous enablement to accelerate customer adoption and revenue impact. Through multi-year partnerships, the team helps customers maximize the value of Gong by embedding the platform into daily workflows, strengthening revenue processes, operationalizing AI capabilities, and driving sustainable behavioral change across revenue teams. Within Adoption Services, the Senior Consultant plays a critical role as a trusted advisor and strategic partner to customers. You will lead ongoing discovery, optimization, governance, and transformation work streams — helping customers continuously evolve their revenue operations while ensuring Gong remains embedded in how teams forecast, coach, prospect, engage, and execute. This role must be based in one of the following areas: San Francisco, Salt Lake City, Austin, Chicago, or NYC."
We need to keep all that info. Remove the "For more information, visit www.gong.io." That's maybe not essential but it's substantive? It's a link; could be considered boilerplate? It's not navigation/legal/EEO. It's a reference to website. Might be okay to keep but it's not essential. The instruction: preserve ALL substantive information; do NOT invent or summarize away detail. The link is substantive? It's just a pointer; but could be considered navigation? It's not a navigation element; it's just a URL. Might be okay to keep. However, we might drop it as it's not crucial. Safer to keep? The instruction says remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate. This is not those. So we can keep it.
But we might want to keep it as a sentence.
Now craft About the role paragraph: combine all that into a few sentences but preserve all info. We must not summarize away detail; we need to keep the details. However we can rephrase but must keep all facts. The instruction: "Preserve ALL substantive information; do NOT invent or summarize away detail." So we cannot omit any detail. That means we need to include all the facts from the original text. That's a lot. We need to ensure we don't leave out any piece.
Let's list all substantive facts from the posting:
- Gong harnesses AI to transform how revenue teams win.
- Gong Revenue AI Operating System unifies data, insights, workflows into single trusted system that observes, guides, acts alongside world’s most successful revenue teams.
- Powered by Gong Revenue Graph, AI-powered intelligence, specialized agents, trusted applications.
- Gong helps >5,000 companies worldwide deeply understand teams/customers, automate critical sales workflows, close more deals with less effort.
- For more information, visit www.gong.io.
- At Gong, you will join a company built on innovative products, ambitious goals, passionate people.
- We are shaping future of revenue intelligence and want people excited to build what comes next.
- You will work with a team that dreams big, moves fast, cares deeply about craft and each other.
- Transparency and trust core to how we operate; every person has opportunity to make visible impact.
- If you want to grow, stretch, do work that truly matters, Gong is place to do best work of your career.
- Gong’s Adoption Services organization evolving rapidly as we scale post-activation customer experience globally.
- As Gong continues growth journey, customers increasingly looking for strategic partners who can help them operationalise AI-powered revenue workflows, embed Gong deeply across go-to-market teams, drive measurable business outcomes long term.
- Adoption Services is Gong’s post-activation services organization, combining strategic advisory, platform optimization, operational excellence, continuous enablement to accelerate customer adoption and revenue impact.
- Through multi-year partnerships, team helps customers maximize value of Gong by embedding platform into daily workflows, strengthening revenue processes, operationalizing AI capabilities, driving sustainable behavioral change across revenue teams.
- Within Adoption Services, Senior Consultant plays critical role as trusted advisor and strategic partner to customers.
- You will lead ongoing discovery, optimization, governance, transformation work streams — helping customers continuously evolve revenue operations while ensuring Gong remains embedded in how teams forecast, coach, prospect, engage, execute.
- This role must be based in one of the following areas: San Francisco, Salt Lake City, Austin, Chicago, or NYC.
Now responsibilities list (as given):
- Lead discovery workshops to uncover business requirements, revenue process gaps, workflow opportunities, and adoption challenges.
- Serve as a trusted advisor to customers, bringing revenue domain expertise, operational best practices, and AI workflow knowledge to every interaction.
- Translate forecasting, pipeline management, coaching, and sales engagement practices into scalable platform strategies aligned to customer workflows.
- Develop polished, enterprise-grade deliverables including strategic roadmaps, process maps, governance frameworks, and executive presentations.
- Partner with customers to define business outcomes, map those outcomes to effective revenue workflows, and align Gong capabilities to maximise adoption and impact.
- Help customers operationalise AI-powered workflows across forecasting, coaching, prospecting, and revenue execution.
- Collaborate closely with Engagement Managers, Technical Architects, Product, Support, and Customer Success to deliver aligned customer outcomes.
- Consult on change management, governance, and adoption strategies to support long-term scalability and sustainability.
- Manage engagements to scope and timeline, proactively identifying and escalating risks where required.
- Contribute to practice development by refining methodologies, frameworks, and consultative playbooks that support scalable growth across Adoption Services.
Qualifications list:
- 6+ years of experience within a go-to-market organisation or consulting environment, with experience in forecasting, pipeline management, sales engagement, revenue operations, or revenue transformation.
- Excellent cross-functional communication skills with experience working across technical, commercial, and operational stakeholders.
- Comfortable working in fast-moving, ambiguous environments where methodologies, product capabilities, and operating models continue to evolve.
- Proven ability to manage multiple workstreams simultaneously while maintaining strong attention to detail and execution quality.
- Strong understanding of core revenue workflows including forecasting, prospecting, pipeline management, coaching, and sales execution.
- Experience producing polished, enterprise-grade deliverables including presentations, process documentation, and strategic roadmaps.
- Strong working knowledge of CRM systems such as Salesforce, HubSpot, or
for prose. We must not include markdown fences. Let's craft. Structure:
About the role
... description about Gong, Adoption Services, Senior Consultant role, location requirement ...
Responsibilities
- ... ...
Qualifications
- ... ...
Benefits
- ... ...
Pay
The annual salary hiring range for this position is $115,000-$175,000 USD. Compensation is based on factors unique to each candidate, including job-related skills, qualifications, education, experience, and location. Gong uses a location‑based compensation structure, so the range may differ for candidates in other locations. The total compensation package may also include incentive compensation, bonus, equity, and benefits.
We should not include Schedule. Check for any duplicated lines: we need to ensure we didn't repeat. Now craft the About the role paragraph: combine the introductory paragraphs about Gong, Adoption Services, Senior Consultant role, location requirement. Original text: "Gong harnesses the power of AI to transform how revenue teams win. The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and acts alongside the world’s most successful revenue teams. Powered by the Gong Revenue Graph, AI-powered intelligence, specialized agents, and trusted applications, Gong helps more than 5,000 companies around the world deeply understand their teams and customers, automate critical sales workflows, and close more deals with less effort. For more information, visit www.gong.io. At Gong, you will join a company built on innovative products, ambitious goals, and passionate people. We are shaping the future of revenue intelligence and we want people who are excited to build what comes next. You will work with a team that dreams big, moves fast, and cares deeply about the craft and about each other. Here, transparency and trust are core to how we operate, and every person has the opportunity to make a visible impact. If you want to grow, stretch, and do work that truly matters, Gong is the place to do the best work of your career. Gong’s Adoption Services organization is evolving rapidly as we scale our post-activation customer experience globally. As Gong continues its growth journey, customers are increasingly looking for strategic partners who can help them operationalise AI-powered revenue workflows, embed Gong deeply across their go-to-market teams, and drive measurable business outcomes over the long term. Adoption Services is Gong’s post-activation services organization, combining strategic advisory, platform optimization, operational excellence, and continuous enablement to accelerate customer adoption and revenue impact. Through multi-year partnerships, the team helps customers maximize the value of Gong by embedding the platform into daily workflows, strengthening revenue processes, operationalizing AI capabilities, and driving sustainable behavioral change across revenue teams. Within Adoption Services, the Senior Consultant plays a critical role as a trusted advisor and strategic partner to customers. You will lead ongoing discovery, optimization, governance, and transformation work streams — helping customers continuously evolve their revenue operations while ensuring Gong remains embedded in how teams forecast, coach, prospect, engage, and execute. This role must be based in one of the following areas: San Francisco, Salt Lake City, Austin, Chicago, or NYC." We need to keep all that info. Remove the "For more information, visit www.gong.io." That's maybe not essential but it's substantive? It's a link; could be considered boilerplate? It's not navigation/legal/EEO. It's a reference to website. Might be okay to keep but it's not essential. The instruction: preserve ALL substantive information; do NOT invent or summarize away detail. The link is substantive? It's just a pointer; but could be considered navigation? It's not a navigation element; it's just a URL. Might be okay to keep. However, we might drop it as it's not crucial. Safer to keep? The instruction says remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate. This is not those. So we can keep it. But we might want to keep it as a sentence. Now craft About the role paragraph: combine all that into a few sentences but preserve all info. We must not summarize away detail; we need to keep the details. However we can rephrase but must keep all facts. The instruction: "Preserve ALL substantive information; do NOT invent or summarize away detail." So we cannot omit any detail. That means we need to include all the facts from the original text. That's a lot. We need to ensure we don't leave out any piece. Let's list all substantive facts from the posting: - Gong harnesses AI to transform how revenue teams win. - Gong Revenue AI Operating System unifies data, insights, workflows into single trusted system that observes, guides, acts alongside world’s most successful revenue teams. - Powered by Gong Revenue Graph, AI-powered intelligence, specialized agents, trusted applications. - Gong helps >5,000 companies worldwide deeply understand teams/customers, automate critical sales workflows, close more deals with less effort. - For more information, visit www.gong.io. - At Gong, you will join a company built on innovative products, ambitious goals, passionate people. - We are shaping future of revenue intelligence and want people excited to build what comes next. - You will work with a team that dreams big, moves fast, cares deeply about craft and each other. - Transparency and trust core to how we operate; every person has opportunity to make visible impact. - If you want to grow, stretch, do work that truly matters, Gong is place to do best work of your career. - Gong’s Adoption Services organization evolving rapidly as we scale post-activation customer experience globally. - As Gong continues growth journey, customers increasingly looking for strategic partners who can help them operationalise AI-powered revenue workflows, embed Gong deeply across go-to-market teams, drive measurable business outcomes long term. - Adoption Services is Gong’s post-activation services organization, combining strategic advisory, platform optimization, operational excellence, continuous enablement to accelerate customer adoption and revenue impact. - Through multi-year partnerships, team helps customers maximize value of Gong by embedding platform into daily workflows, strengthening revenue processes, operationalizing AI capabilities, driving sustainable behavioral change across revenue teams. - Within Adoption Services, Senior Consultant plays critical role as trusted advisor and strategic partner to customers. - You will lead ongoing discovery, optimization, governance, transformation work streams — helping customers continuously evolve revenue operations while ensuring Gong remains embedded in how teams forecast, coach, prospect, engage, execute. - This role must be based in one of the following areas: San Francisco, Salt Lake City, Austin, Chicago, or NYC. Now responsibilities list (as given): - Lead discovery workshops to uncover business requirements, revenue process gaps, workflow opportunities, and adoption challenges. - Serve as a trusted advisor to customers, bringing revenue domain expertise, operational best practices, and AI workflow knowledge to every interaction. - Translate forecasting, pipeline management, coaching, and sales engagement practices into scalable platform strategies aligned to customer workflows. - Develop polished, enterprise-grade deliverables including strategic roadmaps, process maps, governance frameworks, and executive presentations. - Partner with customers to define business outcomes, map those outcomes to effective revenue workflows, and align Gong capabilities to maximise adoption and impact. - Help customers operationalise AI-powered workflows across forecasting, coaching, prospecting, and revenue execution. - Collaborate closely with Engagement Managers, Technical Architects, Product, Support, and Customer Success to deliver aligned customer outcomes. - Consult on change management, governance, and adoption strategies to support long-term scalability and sustainability. - Manage engagements to scope and timeline, proactively identifying and escalating risks where required. - Contribute to practice development by refining methodologies, frameworks, and consultative playbooks that support scalable growth across Adoption Services. Qualifications list: - 6+ years of experience within a go-to-market organisation or consulting environment, with experience in forecasting, pipeline management, sales engagement, revenue operations, or revenue transformation. - Excellent cross-functional communication skills with experience working across technical, commercial, and operational stakeholders. - Comfortable working in fast-moving, ambiguous environments where methodologies, product capabilities, and operating models continue to evolve. - Proven ability to manage multiple workstreams simultaneously while maintaining strong attention to detail and execution quality. - Strong understanding of core revenue workflows including forecasting, prospecting, pipeline management, coaching, and sales execution. - Experience producing polished, enterprise-grade deliverables including presentations, process documentation, and strategic roadmaps. - Strong working knowledge of CRM systems such as Salesforce, HubSpot, or