Senior Product Safety & Quality Manager (Consumer Products)
About the role
We are seeking a strategic, solutions-oriented product safety and quality professional to play a pivotal role in supporting merchandise and furniture quality management. This role focuses on providing guidance and consistent execution of Product Safety programs in North America and Latin America markets while influencing cross-functionally and balancing multiple points of view.
Responsibilities
- Create standards, procedures, and tools to ensure suppliers and facilities meet requirements.
- Implement SQ&PS training and programs.
- Apply in-depth technical knowledge to projects and gather insights through testing, supplier, and product assessment.
- Lead audits and qualify facilities, ensuring successful and timely completion of audits and corrective actions.
- Use multiple information sources to make recommendations and identify trends.
- Analyze product safety and quality metrics and customer complaints, escalating issues when necessary.
- Lead investigations and resolutions of FSQ concerns from regulators, stores, and stakeholders.
- Develop project plans, determine criteria for success, and recommend resources and timing.
- Complete assigned work, adapt to changing priorities, and build relationships within the department and with suppliers.
- Collaborate cross-functionally to support Product Safety and Quality programs.
Requirements
- Deep expertise (5+ years) in consumer product regulatory and product safety under U.S. regulations.
- Experience with substantiation of product claims under the Federal Trade Commission.
- Knowledge in consumer product labeling and packaging requirements.
- Ability to prepare clear and concise verbal, written, and visual presentations.
- Strong problem-solving skills and quantitative and analytical abilities.
- Organizational skills and ability to balance complex projects and priorities.
Qualifications
- Consumer product regulatory knowledge in Canada and other global markets is a plus.
- Process improvement experience.
- Experience in building SharePoint or system experiences.
- Auditing experience and lean 6-sigma knowledge is a plus.
- Apparel and textile experience from a QA standpoint.
- Knowledge of GMPs.
Schedule
Hybrid work environment with four days onsite and Fridays remote. The team is collaborative, mostly local to Seattle, and works cross-functionally to support merchandising of consumer goods, including drinkware. The position provides a great work-life balance and the opportunity to work with local partnerships.
Pay
$50.00 - $55.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.
Benefits
Eligibility requirements apply to some benefits and may depend on job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include:
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan (Pre-tax and Roth post-tax contributions available)
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
Location & Type
Contract position based in Seattle, WA. Hybrid workplace. Position anticipated to close on Nov 6, 2026.