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Jobs · Marketing · Connecticut

Senior Product Owner, Revenue Intelligence AI

HomeServe USA · Norwalk, CT · 4 wk ago
HybridMarketing$158k–$210k/yrFull-time

Position Overview

The Senior Product Owner, Revenue Intelligence AI will lead the development and deployment of AI-powered solutions that transform HomeServe's marketing and revenue generation capabilities. Embedded within the AI organization, this role serves as the bridge between AI capabilities and Revenue/Direct Mail business objectives—translating campaign optimization, lead scoring, and customer engagement challenges into intelligent solutions that deliver measurable value.

Responsibilities

  • Define and drive product vision and strategy, from identification and planning, through to prioritization, solution design, development, and maintenance, ensuring alignment with organizational goals and user needs

  • Conduct market research and competitive analysis to inform product strategy

  • Engage with stakeholders to gather insights, identify pain points, and ensure their product meets stakeholder needs

  • Lead user research initiatives and incorporate feedback into product development

  • Create and maintain product roadmaps, prioritizing capabilities that deliver business value and align with user needs

  • Collaborate with finance to develop and manage product funding models and budgets, ensuring efficient allocation of resources to maximize ROI

Job Requirements

  • Education & Experience: Bachelor’s degree in computer science, Information Systems, Business, or related field; 5-7 years of product management or equivalent experience, ideally leading distributed teams in an Agile environment.

  • Technical Skills: Familiarity with AI/ML concepts, including predictive analytics, recommendation engines, and generative AI for content; Understanding of how AI capabilities integrate with marketing platforms, CRMs, and campaign management systems; Ability to evaluate AI solution performance and iterate based on model accuracy, campaign lift, and revenue outcomes; Strong understanding of SAFe framework and Lean-Agile principles, with the ability to apply them to a complex, multi-technology environment in order to drive business agility; Proficiency in Agile methodologies (Scrum, Kanban, Safe); Experience with common Agile tools (Jira, Confluence, GitHub); Understanding of modern technology architectures and practices; Familiarity with product cost accounting.

  • Leadership and Soft Skills: Strong stakeholder management skills, with experience working closely with senior executives and influencing strategic product decisions; Excellent interpersonal skills and ability to work across multiple teams and geographies; Demonstrated leadership skills in building, mentoring, and motivating high-performing product teams, fostering a collaborative and innovative work culture that promotes high performance, professional growth and employee engagement; Self-motivated, detail-oriented, and capable of working in a fast-paced, results-oriented environment; Strong presentation and communication skills with the ability to convey complex ideas succinctly to executive leadership.

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