Senior AI Product Owner - Enterprise AI Platforms

Job Summary

The Senior AI Product Owner at BDO will serve as the subject matter expert and primary advocate for AI products within the firm. This role involves managing the product lifecycle for existing AI products, from user research and data analysis to feature release and performance monitoring, ensuring alignment with business objectives and customer needs. The AI Product Owner will drive the adoption and growth of AI products, fostering innovation and maintaining a robust feedback loop to continuously enhance product offerings and solutions.

Job Duties

• Acts as a subject matter expert for AI products at BDO, capable of demonstrating capabilities to users and groups across the firm
• Conducts workshops to gather product feedback from various groups across the firm, ensuring alignment with customer needs and firm strategy
• Acts as an advocate and evangelist for AI products within the firm, collaborating with teams to promote their value and encouraging widespread adoption
• Establishes and maintains a robust feedback loop with users to continuously gather insights and drive product improvements
• Defines and monitors key performance indicators (KPI’s) and success metrics for AI products
• Conducts user research, data analysis, and collects customer feedback to inform product decisions and iterations
• Conducts market research to identify trends and opportunities for AI product enhancements
• Maintains comprehensive documentation of product features, updates, and user feedback, and provide regular reports to senior management on product performance and adoption metrics

Education Qualifications, Knowledge, Skills, and Abilities

• High School Diploma or equivalent, required
• Bachelor’s degree, preferred; focus in business administration, accounting, computer or information science, or equivalent work experience, preferred
• Eight (8) or more years of experience as a Product Owner or Business Analyst in an Agile Environment, required
• Broad business experience within a professional services environment, preferred
• Experience managing Artificial Intelligence tools, preferred
• Certified Scrum Product Owner Certification, preferred
• Software Experience in the following, preferred: ChatGPT, Microsoft 365 Copilot, or other AI tools
• Microsoft Teams, Word, Excel, Outlook, PowerPoint, OneNote, OneDrive, PowerBI, Visio Azure DevOps or Jira
• Wireframing software tools

Other Knowledge, Skills & Abilities

• A strong understanding of AI and machine learning concepts, technologies, and trends
• Knowledge of software development processes and agile methodologies
• Proficiency in defining and monitoring key performance indicators (KPIs) and success metrics
• Strong problem-solving skills with the ability to think critically and make data-driven decisions
• A passion for quality software crafted with customer-centric problem-solving skills and design thinking
• Understanding of ethical implications and considerations in AI development and deployment
• Adept at balancing team and individual responsibilities
• Possesses business acumen and interpersonal skills to influence and affect business, culture, and technology changes in a dynamic and complex operating environment
• Able to achieve common goals while working ethically and with integrity
• Able to work beyond standard business hours and travel, as needed

About Us

Join us at BDO, where you will find more than a career, you’ll find a place where your work is impactful, and you are valued for your individuality. We offer flexibility and opportunities for advancement. Our culture is centered around making meaningful connections, approaching interactions with curiosity, and being true to yourself, all while making a positive difference in the world. At BDO, our purpose of helping people thrive every day is at the heart of everything we do. Together, we are focused on delivering exceptional and sustainable outcomes and value for our people, our clients, and our communities. BDO is proud to be an ESOP company, reflecting a culture that puts people first, by sharing financially in our growth in value with our U.S. team. BDO professionals provide assurance, tax and advisory services for a diverse range of clients across the U.S. and in over 160 countries through our global organization. BDO is the first large accounting and advisory organization to implement an Employee Stock Ownership Plan (ESOP). A qualified retirement plan, the ESOP offers participants a stake in the firm’s success through beneficial ownership and a unique opportunity to enhance their financial well-being. The ESOP stands as a compelling addition to our comprehensive compensation and Total Rewards benefits* offerings. The annual allocation to the ESOP is fully funded by BDO through investments in company stock and grants employees the chance to grow their wealth over time as their shares vest and grow in value with the firm’s success, with no employee contributions. We Are Committed To Delivering Exceptional Experiences To Middle Market Leaders By Sharing Insight-driven Perspectives, Helping Companies Take Business As Usual To Better Than Usual. With Industry Knowledge And Experience, a Breadth And Depth Of Resources, And Unwavering Commitment To Quality, We Pride Ourselves On Welcoming diverse perspectives and understanding the experience of our professionals and clientsEmpowering team members to explore their full potentialOur talented team who brings varying skills, knowledge and experience to proactively help our clients navigate an expanding array of complex challenges and opportunitiesCelebrating ingenuity and innovation to transform our business and help our clients transform theirsFocus on resilience and sustainability to positively impact our people, clients, and communitiesBDO Total Rewards that encompass so much more than traditional “benefits.” Click here to find out more! Benefits may be subject to eligibility requirements. Equal Opportunity Employer, including disability/vets Click here to find out more! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status. "BDO USA, P.A. is an EO employer M/F/Veteran/Disability"