Senior Product Owner (RCI Ship Portfolio)

About the role

The Senior Product Owner, Product Development position is based in Miami, FL and reports to the Senior Manager or Manager, Product Development. This role is part of the Product Development Team and is responsible for translating the product vision into various briefs, documents, and working sessions to align all stakeholders and partners.

Responsibilities

• Provide ongoing support for the strategic direction of the product/experience, ensuring alignment with all stakeholders and partners throughout the product development process.
• Work with Consumer Insights to bring forward the voice of the consumer and deliver products that resonate with guests.
• Partner and collaborate closely with key stakeholders from various departments across the organization to adapt and evolve the strategy as necessary.
• Ensure that concepts are marketable, drive guest satisfaction, and ultimately drive revenue.
• Lead aspects of design and execution to continually enhance our products.
• Create stories (in the form of presentations) outlining the product direction to help partners and stakeholders stay aligned and focused on key priorities.
• Communicate changes, updates in direction, or priority shifts to cross-functional teams while keeping Product Managers up to date on progress.
• Work closely with operations and design teams on run of show events to showcase programming and ensure the guest experience will be delivered on strategy/vision.
• Create startup plans and training materials to ensure each concept/experience is flawlessly executed.
• Work closely with Newbuild and other architectural/design/construction partners to ensure physical products meet brand expectations.
• Leverage data from Insights & Analytics to help inform development of the product.
• Help maintain and share our Royal Caribbean International “experience DNA” to ensure consistency across all products, projects, and teams.
• Manage to our short and long-term goals along complex timelines and deliverables.

Qualifications, Knowledge and Skills

• Minimum 4-6 years in a product, design or other similar role developing experiences for consumers.
• Bachelor’s degree required.
• Experience bringing high-quality products to market.
• Past experience working with Architects/Designers/Creative & Innovation Consultants is a plus.
• Past experience in the travel industry is a plus.