Senior Product Owner, Agentic Workflows

About the role

We are looking for a hands-on Senior Product Owner with a history of building great customer experiences and business outcomes as we continue to bring our next-gen platform to the world. This is an opportunity of a lifetime for someone who wants to be at the heart of the AI movement to better humanity.

Key Responsibilities

• Manage the full lifecycle of product requirements development for our Business Automation product area.

• Requirements Design

  • Ideate on solutions to use cases from existing customers and internal stakeholders
  • Understand product specifications and user psychology and predict what might work for both
  • Illustrate design ideas using storyboard, process flows, sitemaps, LoFi mocks, etc

• Roadmap Planning

  • Collaborate with the product and engineering teams to identify areas of improvement and communicate the priorities of projects
  • Use a metrics-based approach to evaluate customer feedback (in collaboration with our UX Product Designer) to determine what we should prioritize to improve user experience
  • Discuss and interweave revenue-based metrics into product roadmaps (i.e. increases in ARR and at-risk ARR)

• Stakeholder Awareness

  • Ensure marketing, sales, and customer success teams are fully aware of and enabled on new features
  • Collaborate with Technical Writing team to deliver documentation and training in tandem with features
  • Maintain close collaboration with Solution Engineering teams to ensure their project needs are met and delivery timelines are aligned with any dependencies

• Testing and Verification

  • Collaborate with QA to ensure test plans reflect expected user workflows
  • Perform UAT on features and select bug fixes prior to release (QA is technical reviewer and you thrive being the user-experience reviewer)
  • Gather stakeholder feedback on delivered solutions to ensure it meets their needs and expectations

Requirements

• Requirements Bachelor's degree in Computer Science, Engineering, Information Systems, or related technical field

• 4+ years of work experience in CRM, MarTech, or related Technologies

• Strong ability to take an idea from concept to full implementation, with an eye for documentation and detail

• Experience managing projects and engagements involving multiple stakeholders

• Exceptional written/verbal communication skills, with a proven track record of writing and delivering user story, technical requirements, or technical specification documentation to support a technical product line or implementations

• A curiosity and willingness to learn new technologies, navigate ambiguity, and adapt to a quickly changing environment

• Exceptional collaboration, organizational, and time management skills

• Driven and self-motivated, operates autonomously, with a knack for finding and solving problems

Qualifications

• Located in Austin, Texas and interested in 4 days in the office to maximize collaboration efficiency and build a healthy team culture

• Authorized to work in the United States with no restrictions

• You're passionate about the role business has to play in positively impacting humanity

Why Kizen

• We're a fast-growing company that values innovation, growth, and continuous improvement.

• By joining Kizen, you'll play a pivotal role in shaping the future of the company while enjoying a supportive, dynamic, and collaborative workplace.

• You'll have opportunities for professional development, impact, and career advancement.

What We Offer

• Career Growth Opportunities

• Engaging Work Culture

• Top-Tier Compensation

• Equity Package

• Healthcare Coverage

• Professional Development Stipends

• PTO

Compensation

The base salary range for this position is $200,000-$240,000. However, base pay offered may vary depending on job-related knowledge, skills, and experience. In addition to base salary, we also offer generous equity and benefits packages.