Senior Product Operations Specialist

About the role

Acorns is a financial wellness app that helps everyday people and families save and invest money for the long term. Since 2014, Acorns has grown into a global company with multiple life-stage products serving the needs of kids, teens, adults, and parents. Named one of Time’s “World’s Best Brands of 2024,” Acorns has helped over 14 million people save & invest over $25 billion dollars, much of it from spare change and small amounts.

Responsibilities

• Partner directly with the Head of Product to optimize organization efficiency, streamline internal workflows, support team leaders, and project-manage critical product operations initiatives.
• Build and evolve the frameworks, tooling, and ways of working used for long-range strategic planning, roadmap prioritization and capacity planning.
• Own the administration and data integrity of the company’s unified roadmap, mapping product outcomes directly to business and financial metrics.
• Connect delivery planning across all functional teams (design, engineering, analytics, marketing, legal, support, etc.) to ensure seamless cross-organizational alignment, while continuously tracking execution to identify and eliminate operational bottlenecks and inefficiencies.
• Lead core product operating routines, including the end-to-end orchestration, data aggregation, and materials preparation for Monthly Business Reviews (MBRs) and executive reporting.
• Manage the operational budget for product teams, including third-party service and software contracts.

Requirements

• Jira & JPD Mastery: Expert-level, hands-on experience architecture-building within Jira and Jira Product Discovery (JPD), with a proven track record of creating custom views, automations, workflows, and executive-level reports.
• Financial & Operational Literacy: Clear experience managing technology vendor relationships, tracking software budgets, and navigating corporate contract pipelines.
• Cross-Functional Partnerships: Exceptional interpersonal skills with a natural ability to collaborate, communicate direction clearly, and bring fun to a highly collaborative, fast-moving environment.
• Project Management Expertise: Strong foundational project management skills, with a proven ability to organize complex timelines, manage risk and dependencies, and coordinate communication across teams.

Qualifications

• Hunger to deliver game-changing products
• Exceptional drive and precision in delivery
• A belief that your work is tied to your life's mission
• Optimistic about the potential of societal change

Skills

• AI-Driven Workflows
• Financial & Operational Literacy
• Project Management Expertise
• Cross-Functional Partnerships
• Jira & JPD Mastery

Benefits

• Competitive salary and stock options
• A comprehensive benefits package for you and your family
• Flexible work location, hours, and paid time off
• 401(k) matching
• Monthly Acorns account contribution & GoHenry account for your family
• Mindfulness and Financial Wellness resources, Headspace and Addition Wealth
• Acorns Career Development Program (Ongoing training sessions, development plans, development check-ins, Cornerstone’s online training platform)
• Roots Leadership Program for Emerging Leaders
• Community week onsite gatherings and various virtual events
• Talented and motivated team members who care deeply about one another, our mission, and our customers
• The rare opportunity to create a new world

Pay

The pay range for this position at commencement of employment is expected to be between $155,000 and $168,000/year; however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements, including equity grants, and discretionary cash bonus awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave).

Schedule

Acorns is a remote-first organization, offering the flexibility to work remotely while providing optional access to office space in Irvine, CA.