Senior Product Manager - User Generated Data

About the role

The Senior Product Manager will own the vision and execution strategy for customer-generated data capabilities, helping build shared platform solutions that support multiple product experiences.

Responsibilities

• Define and execute the long-term product strategy for collecting, structuring, and activating customer-generated data as a foundational platform capability.
• Lead customer discovery efforts to understand contribution behaviors, user needs, and opportunities for creating high-impact experiences.
• Translate insights into clear product roadmaps, priorities, success metrics, and measurable outcomes.
• Own shared platform capabilities that enable multiple product teams to build scalable customer-facing experiences.
• Balance short-term business needs with long-term platform scalability and reusable solutions.
• Partner closely with engineering, design, product, and business teams to define requirements and deliver effective solutions.
• Champion platform adoption across teams by communicating product vision, decisions, and trade-offs clearly.
• Lead cross-functional squads through discovery, product definition, delivery, measurement, and iteration.
• Establish processes for improving data quality, customer trust, responsible data use, and platform effectiveness.
• Develop feedback loops using customer insights, product metrics, and stakeholder input to guide continuous improvement.
• Apply AI tools throughout the product lifecycle to accelerate research, analysis, prioritization, and communication while maintaining strong product judgment.

Requirements

• Experienced product leader with a strong background in platform development, customer data products, and cross-functional execution.
• Comfortable navigating ambiguity, creating strategy, and delivering scalable solutions that support both users and internal teams.
• 8+ years of experience leading software products or platforms, including at least 4 years in product management.
• Demonstrated experience building platform capabilities, APIs, SDKs, shared services, or products used by multiple teams.
• Proven ability to lead 0-to-1 product initiatives, from discovery and strategy through execution and iteration.
• Experience developing product strategies, roadmaps, prioritization frameworks, and scalable solutions.
• Strong cross-functional leadership skills with the ability to influence engineering, design, and business stakeholders without direct authority.
• Experience using customer insights, analytics, and product metrics to guide decisions and measure success.
• Ability to balance customer value, technical complexity, quality, privacy, and trust considerations.
• Hands-on product management approach with the ability to move between strategic planning and operational execution.
• Experience using AI tools to improve product discovery, analysis, decision-making, and execution.

Benefits

• Competitive salary range of approximately $143,000-$179,000 depending on experience, skills, education, and other job-related factors.
• Anual bonus opportunity based on company performance.
• Equity opportunities through common share options.
• Comprehensive health benefits, including a no-monthly-cost medical plan.
• Paid parental leave, including extended leave for new parents.
• 401(k) matching program.
• Flexible time away package including paid time off, sick time, volunteer time, and holidays.
• Opportunities for professional growth and career development.
• Company-wide outdoor experiences and industry-related perks.
• Annual activity funds to support an active lifestyle.
• Remote-friendly work environment with collaboration opportunities through regional offices and team gatherings.
• Access to tools, resources, and support designed to help employees do their best work.