Senior Product Manager, Tenant Scale
About the role
The role focuses on the product choices needed to make tenant data more portable, scalable, and ready for a unified deployment model across GitLab.com, Dedicated, and, over time, Self-Managed. Key responsibilities include driving product direction for tenant scale and unified deployment capabilities, defining requirements for a unified deployment platform, partnering with engineering teams, engaging with customers, and facilitating tradeoffs around scalability and platform unification.
Responsibilities
- Drive product direction for tenant scale and unified deployment capabilities across GitLab.com, Dedicated, and future deployment models.
- Define requirements for our unified deployment platform, including the capabilities needed before tenants can be hosted in a unified deployment unit.
- Partner closely with engineering counterparts and highly technical teams to turn infrastructure constraints and platform needs into clear product direction.
- Collaborate with product peers across the platforms organization, including teams working on GitLab.com and adjacent infrastructure areas.
- Engage with internal and external customers to understand needs related to isolation, regional deployment, compliance, and operational readiness.
- Facilitate tradeoff discussions around scalability, tenant encapsulation, deployment consistency, and platform unification.
- Translate complex technical concepts into product plans, priorities, and documentation that align distributed teams on delivery milestones for tenant portability and platform unification.
- Support a collaborative team model where product managers share ownership across a common pool of work and step into the areas where they can have the most impact.
Requirements
Experience managing product work in technical domains such as infrastructure, scalability, platform architecture, software delivery, or cloud services.
Ability to work effectively with deeply technical engineering teams and build credibility in discussions about system design, deployment models, and platform constraints.
Knowledge of how SaaS or platform-based systems scale, including concepts such as multitenancy, horizontal scalability, autoscaling, workload isolation, and production readiness.
Comfort working with customers or internal stakeholders on complex requirements, including operational, compliance, or regional deployment needs.
Skill in turning ambiguous technical problems into clear product strategy, priorities, and actionable plans.
Experience collaborating across product, engineering, user experience, and other cross-functional partners in a distributed environment.
Strength in clear written and verbal communication, especially when explaining complex infrastructure topics to different audiences.
Openness to candidates who bring transferable experience from engineering, technical support, or adjacent product roles relevant to large-scale platforms.
Qualifications
Experience managing product work in technical domains such as infrastructure, scalability, platform architecture, software delivery, or cloud services.
Ability to work effectively with deeply technical engineering teams and build credibility in discussions about system design, deployment models, and platform constraints.
Knowledge of how SaaS or platform-based systems scale, including concepts such as multitenancy, horizontal scalability, autoscaling, workload isolation, and production readiness.
Comfort working with customers or internal stakeholders on complex requirements, including operational, compliance, or regional deployment needs.
Skill in turning ambiguous technical problems into clear product strategy, priorities, and actionable plans.
Experience collaborating across product, engineering, user experience, and other cross-functional partners in a distributed environment.
Strength in clear written and verbal communication, especially when explaining complex infrastructure topics to different audiences.
Openness to candidates who bring transferable experience from engineering, technical support, or adjacent product roles relevant to large-scale platforms.
Skills
Experience managing product work in technical domains such as infrastructure, scalability, platform architecture, software delivery, or cloud services.
Ability to work effectively with deeply technical engineering teams and build credibility in discussions about system design, deployment models, and platform constraints.
Knowledge of how SaaS or platform-based systems scale, including concepts such as multitenancy, horizontal scalability, autoscaling, workload isolation, and production readiness.
Comfort working with customers or internal stakeholders on complex requirements, including operational, compliance, or regional deployment needs.
Skill in turning ambiguous technical problems into clear product strategy, priorities, and actionable plans.
Experience collaborating across product, engineering, user experience, and other cross-functional partners in a distributed environment.
Strength in clear written and verbal communication, especially when explaining complex infrastructure topics to different audiences.
Openness to candidates who bring transferable experience from engineering, technical support, or adjacent product roles relevant to large-scale platforms.
Benefits
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Pay
Base salary range for this role's listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits.
Schedule
United States Salary Range $140,000—$170,000 USD