Senior Product Manager - Technical, Amazon Key

About the role

At Amazon Key, we are on a mission to empower customers to easily manage access to their homes and businesses. As part of the Amazon Devices and Ring organization, we invent new devices, software, and services to solve critical access problems for our B2C and B2B customers.

Responsibilities

• Own the definition, design, development, and launch of hardware and software products that delight customers — hands-on, from concept to ship
• Lead the development of product strategy and vision supported by internal and external analysis, including AI-native and agentic AI experiences
• Define creative, high-quality, simple product roadmaps and make crisp prioritization decisions
• Write detailed business requirements, user stories, and technical specifications that engineering teams can build from directly
• Rapidly prototype solutions independently — create mocks, wireframes, or basic functioning prototypes without waiting for engineering or design resources
• Partner deeply with software and hardware engineering teams daily — participate in design reviews, make trade-off calls, and unblock delivery
• Manage backlog prioritization and trade-offs among customer feedback, business opportunities, performance, and operational load
• Proactively identify and resolve strategic and technical issues that may impair the team's ability to meet goals
• Drive measurable business outcomes — define success metrics, track results, and iterate based on data

Qualifications

• 5+ years of product or program management, product marketing, business development or technology experience
• Bachelor's degree
• Experience with feature delivery and tradeoffs of a product
• Experience owning/driving roadmap strategy and definition
• Experience with end to end product delivery
• Experience contributing to engineering discussions around technology decisions and strategy related to a product
• Experience managing technical products or online services
• Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning