Senior Product Manager-Tech, Prime
About the role
You will be responsible for creating and building critical services that onboard our newest members to Prime. You will have to generate, target, and optimize Amazon's cross-category marketing and merchandising for this new cohort in their first 90 days of Prime to ensure they stay Prime after their most critical period. Through intelligent campaigns that leverage generative AI and data-driven experimentation, you will help deliver the best possible shopping and benefit experience for Amazon's customers globally. Your work will directly impact how customers discover products across seasonal events, category moments, and personalized shopping experiences at unprecedented scale. We believe in data-driven experimentation and continuous innovation, allowing us to rapidly improve the customer experience while maintaining quality at scale. You will have the opportunity to explore the many channels Amazon provides for customer outreach and engagement—from Homepage experiences to browse pages, email, and push notifications. The team provides a great opportunity to make an outsized impact in automated merchandising, building systems that orchestrate product curation, creative generation, and personalization into seamless customer experiences. There are few opportunities anywhere to define the future of GenAI-powered merchandising at this scale.
Responsibilities
- Lead large, critical projects involving distributed systems, generative AI integration, real-time personalization, and multi-channel orchestration
- Collaborate with diverse business and technical partners—including applied scientists, engineering teams, merchandisers, and marketing stakeholders—to shape our technology and define product strategy
- Work backwards from the customer to define products, prioritize features, and communicate clearly across technical and non-technical audiences
- Make sound decisions with incomplete information while balancing speed with long-term quality
- Define the future of Prime Onboarding and benefit merchandising
Basic qualifications
- Bachelor's degree
- Experience owning/driving roadmap strategy and definition
- Experience with feature delivery and tradeoffs of a product
- Experience contributing to engineering discussions around technology decisions and strategy related to a product
- Experience managing technical products or online services
- Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning
Preferred qualifications
- Experience in using analytical tools, such as Tableau, Qlikview, QuickSight
- Experience in building and driving adoption of new tools
- Usage of generative AI tools to enhance workflow efficiency, with a willingness to learn effective prompting and evaluation practices
- Ability to recognize opportunities where generative AI could enhance products, workflows, or customer experiences
Pay
- USA, NY, New York: $166,300.00 - $225,000.00 USD annually
- USA, WA, Seattle: $151,200.00 - $204,600.00 USD annually
Benefits
- Sign-on payments and restricted stock units (RSUs)
- Health insurance including medical, dental, vision, prescription, Basic Life & AD&D insurance, Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage
- 401(k) matching
- Paid time off
- Parental leave