Senior Product Manager, SaaS & Mobile App Experience

About the role

At TP-Link Systems Inc., we are seeking an experienced Senior Product Manager, SaaS & Mobile App Experience to drive the growth and evolution of TP-Link Systems' HomeShield subscription platform and Deco mobile application ecosystem.

Responsibilities

• Own and drive the product roadmap for HomeShield SaaS subscription services and related mobile app experiences
• Develop and execute subscription service strategies focused on improving customer engagement, retention, and recurring revenue growth
• Identify, evaluate, negotiate, and manage strategic vendor partnerships that expand HomeShield service offerings and customer value
• Lead integration efforts for third-party services and vendor capabilities into the Deco and HomeShield ecosystems
• Manage the full product lifecycle for mobile app features, from concept and PRD creation through launch, optimization, and ongoing iteration
• Deliver software-enabled experiences that enhance and extend the capabilities of TP-Link Systems' Deco hardware platform
• Coordinate closely with global engineering, PMO, business, and partner teams across the United States and overseas development organizations
• Build launch timelines and drive cross-functional execution to ensure successful delivery of new app features and subscription capabilities
• Partner with engineering teams to align feature development with long-term product roadmaps and release schedules
• Monitor and analyze mobile app performance metrics, including conversion rates, subscription engagement, crash rates, retention, and user adoption
• Lead feature strategy discussions with design and engineering teams to improve app usability, customer journeys, and overall user experience
• Support mobile application releases, App Store optimization efforts, and feature rollout logistics
• Manage and coordinate across mobile, backend, and subscription billing technology stacks to support seamless customer experiences
• Conduct market research, competitive analysis, and trend evaluations to identify opportunities for product innovation and SaaS growth
• Drive collaboration across internal stakeholders and external partners to ensure alignment, execution, and business impact

Requirements

• Bachelor’s degree or higher in Computer Science, Software Engineering, Business, Information Systems, or a related field required
• Minimum of 5 years of product management experience focused on consumer-facing mobile applications, SaaS platforms, or subscription-based products
• Strong experience managing B2C subscription products and driving SaaS business strategy, execution, and revenue growth
• Proven success improving subscription performance metrics such as conversion, retention, engagement, or recurring revenue growth
• Strong understanding of mobile application ecosystems, including iOS and Android platforms, mobile app analytics, and App Store operations
• Experience shipping and managing multiple versions of high-usage consumer mobile applications
• Strong understanding of mobile app performance metrics, including crash reporting, conversion funnels, customer engagement, and feature adoption
• Experience leading cross-functional collaboration between product, engineering, design, PMO, and business stakeholders across global teams
• Excellent communication, organizational, and stakeholder management skills in fast-paced, highly collaborative environments
• Ability to operate autonomously with a strong sense of ownership, accountability, and execution urgency
• Prior experience in consumer networking, smart home, connected device, or subscription-based technology products
• Familiarity with home networking technologies and hardware ecosystems to better understand software-to-hardware integration opportunities
• Experience supporting large-scale consumer applications with millions of active users
• Background working in global organizations with distributed engineering and support teams
• Experience in high-growth or startup-like environments where rapid execution and adaptability are critical
• Passion for connected home technologies, mobile innovation, and customer-centric product development

Benefits

• Salary range: $160,000-$200,000
• Full paid medical, dental, and vision insurance (partial premium coverage for dependents)
• Employer quarterly contributions to 401k funds
• 15 days accrued vacation
• 11 paid holidays
• Bi-annual reviews, and annual pay increases
• Health and wellness benefits, including free gym membership
• Quarterly team-building events

Company Culture

We are committed to fostering an inclusive environment where all voices are heard, respected, and valued. We strive to create a supportive and growth-oriented workplace for everyone. If you share our passion and connection to this mission, we welcome you to apply and join us in building a vibrant and inclusive team at TP-Link Systems Inc.