Senior Product Manager, Risk

Work Location

This role is based in Palo Alto, CA and involves a hybrid work approach, balancing in-office collaboration with the ability to work remotely.

Expectations

• Define the strategy and roadmap for risk infrastructure and technologies used at Mudflap
• Partner with Engineering and Data Science to develop and execute a test-driven Machine Learning (ML) strategy for risk mitigation
• Act as the voice of the customer when it comes to risk tools and design, gathering direct feedback from customers
• Collaborate with cross-functional teams and stakeholders to understand and define the risk strategy and optimize risk operations
• Understand customer and external partner risk needs, and work with internal product owners to deliver effective risk tools across all product areas (mobile/web apps, APIs, etc)
• Synthesize complex information and strategic inputs, write clear requirements, and communicate effectively to technical and non-technical business partners
• Own the end-to-end product lifecycle from ideation to launch, and be accountable for ongoing success criteria and metrics

Experience

• A proven track record of building and scaling successful products
• An understanding of what it takes to drive product development for both mobile app and web products in a fast-paced environment
• Enthusiasm for solving difficult technical challenges and delivering outcomes that improve customers’ lives
• A data-savvy mindset with the SQL skills to complement it
• An understanding of fraud patterns in eCommerce & FinTech products
• A detail-oriented approach to conducting deep dives into emerging fraud trends and recommending appropriate mitigation strategies

Perks and Benefits

• Competitive salary and equity in a high-growth startup
• Multiple health benefit options
• Responsible Time Off
• 401(k) matching
• Opportunities and support for major career growth
• Annual Company offsite event (Mudfest!)

Company Overview

Mudflap is on a mission to transform the trucking and logistics industry by leveling the playing field for owner operators and small fleets. Backed by top-tier venture investors, including QED, Matrix Partners, Commerce Ventures, NFX, and 500 Startups and included in the Forbes Fintech 50 list, Mudflap offers fleet fuel management solutions. Our core team hails from Disney, Uber, Procore, DoorDash, Google, Meta, Capital One, Affirm and Brex. Here are the core values that we believe in and look for in new teammates:

• Be Customer Obsessed: We deeply understand customer needs and put our customers at the center of everything we do
• Make it Count: Act like an owner by focusing on the impact of your work
• Find a Way: Be a creative problem solver who pushes past roadblocks to win for our customers and our teammates
• Sweat the Details: We keep our standards high and achieve them by paying attention to every detail
• Be Curious: Use a growth mindset to question assumptions, take calculated risks and stretch the boundaries of what’s possible

Salary Range

The salary range for this role is $195,000–$215,000 + equity. This information reflects a base salary range for this position based on current market data, which may be subject to change as new market data becomes available. The candidate's skills, experience, and other relevant factors will determine the exact compensation.