Senior Product Manager - Platform

About the role

We are seeking a Product Manager to own driving the work and outcomes across ingest, querying, data retrieval, storage and our internal design system while aligning that work in a way which facilitates and enables better product delivery to our customers.

You will understand a range of stakeholder needs from our customers to our internal teams and prioritize scalable, reliable and maintainable capabilities in service of the long term company and product strategic visions.

You will collaborate closely with engineering in platform and with engineering, product and design in our cross-functional teams.

You will understand the whole developer experience space at Honeycomb and how best to support it with platform fundamentals.

You will build relationships and facilitate impactful technical conversations across the company, including partnering with Marketing, Sales, and Customer Success.

Staying close to folks in the field is a high priority for this role.

You will naturally gravitate toward empathetically understanding users, what pains them and pleases them, and you will be relentless in advocating for their best interests in the product.

You will be taking directional guidance from key stakeholders and using it as the basis for chartering your own product discovery adventures.

You will contribute to a community of practice with your fellow Product Managers, fostering a culture of cohesion and knowledge-sharing.

Success is aligning the field and product engineering behind your vision, increasing measurable customer outcomes, and being recognized as an SME for the organization.

Responsibilities

• Own driving the work and outcomes across ingest, querying, data retrieval, storage and our internal design system while aligning that work in a way which facilitates and enables better product delivery to our customers.
• Understand a range of stakeholder needs from our customers to our internal teams and prioritize scalable, reliable and maintainable capabilities in service of the long term company and product strategic visions.
• Collaborate closely with engineering in platform and with engineering, product and design in our cross-functional teams.
• Understand the whole developer experience space at Honeycomb and how best to support it with platform fundamentals.
• Build relationships and facilitate impactful technical conversations across the company, including partnering with Marketing, Sales, and Customer Success.
• Staying close to folks in the field is a high priority for this role.
• Naturally gravitate toward empathetically understanding users, what pains them and pleases them, and be relentless in advocating for their best interests in the product.
• Take directional guidance from key stakeholders and use it as the basis for chartering your own product discovery adventures.
• Contribute to a community of practice with your fellow Product Managers, fostering a culture of cohesion and knowledge-sharing.
• Align the field and product engineering behind your vision, increase measurable customer outcomes, and be recognized as an SME for the organization.

Requirements

You are endlessly curious - a proactive problem solver. You seek data to inform your decision-making and allow that to inform how you prioritize work. You never stop asking questions and you seek answers from your customers, your colleagues and your own research.

You are a thoughtful communicator and product leader. We see clear and regular communication (including a willingness to give and receive feedback) as a fundamental skill, not just a nice to have — and we hope you do too.

You are a systems thinker and understand and can illustrate the interconnectedness of capabilities as their cohesive whole, from backend services to design systems.

You are equally at home setting a vision and identifying small pieces of value that can be delivered iteratively and quickly.

You enjoy shepherding product work through its entire lifecycle, from early prototype to GA.

You find ambiguity inspiring and are driven to navigate your way through it to a place of clarity.

You value making space for learning before pushing toward a solution.

You are comfortable and interested in technically complex spaces, whether it's a background being a developer yourself or a history working on technical SaaS products.

A strong preference to have experience working in or as a user of tracing, metrics, monitoring, or analytics software.

You are excited to build the next generation of tracing technology!

Qualifications

• Endlessly curious - a proactive problem solver.
• Seek data to inform decision-making and prioritize work.
• Never stop asking questions and seek answers from customers, colleagues, and research.
• Thoughtful communicator and product leader.
• Systems thinker and understand interconnectedness of capabilities.
• Easily set vision and identify small pieces of value.
• Enjoy shepherding product work through its lifecycle.
• Find ambiguity inspiring and drive clarity.
• Value learning before solutions.
• Comfortable in technically complex spaces.
• Experience working in or as a user of tracing, metrics, monitoring, or analytics software.
• Excited to build the next generation of tracing technology!

Skills

• Endless curiosity
• Data-driven decision-making
• Empathetic user understanding
• Collaborative teamwork
• Technical complexity navigation
• Product vision setting
• Iterative and quick value identification
• Product lifecycle management
• Technical communication
• Systems thinking
• Customer outcomes focus
• Technical product leadership

Benefits

Base Salary based on level of experience $176,500 - $207,500 USD

Pay

Base Salary based on level of experience $176,500 - $207,500 USD

Schedule

Not specified

Benefits

• Stake in our success - generous equity with employee-friendly stock program
• Time to recharge with unlimited PTO
• Distributed-first mindset and culture (really!)
• Home office, co-working, and internet stipend
• Full benefits coverage for employees, with additional coverage available for dependents
• Up to 16 weeks of paid parental leave, regardless of path to parenthood
• Annual development allowance

What You'll Get When You Join The Hive

• Stake in our success - generous equity with employee-friendly stock program
• Time to recharge with unlimited PTO
• Distributed-first mindset and culture (really!)
• Home office, co-working, and internet stipend
• Full benefits coverage for employees, with additional coverage available for dependents
• Up to 16 weeks of paid parental leave, regardless of path to parenthood
• Annual development allowance

Phishing And Recruitment Scam Warning

We take your security seriously. Please be aware that recruitment scams are increasingly common and scammers may create email addresses or websites to impersonate Honeycomb employees. To help protect you: All communications will come from an @honeycomb.io email address. We occasionally work with external recruiting agencies. These partners will use legitimate business email addresses—never personal accounts like Gmail or Yahoo. Our recruiting process will never ask you to provide financial or sensitive personal information, including but not limited to: Social security or tax identification numbers, Credit card numbers, Bank account information.

Diversity & Accommodations

We're committed to building a diverse, inclusive, and equitable workplace—where people of all backgrounds, identities, experiences, and abilities are welcomed, valued, and supported. We recognize that there is no single path to success and embrace nontraditional career journeys and diverse perspectives as key to building stronger, more innovative teams. We strive to ensure an inclusive experience throughout every stage of our hiring process and are happy to provide reasonable accommodations as needed.

Privacy Notice

If you apply for a job at Honeycomb and your application is unsuccessful (or you withdraw from the process or decline our offer), Honeycomb will retain your information after your application for a period of time in accordance with local laws. We retain this information for various reasons, including in case we face a legal challenge in respect of a recruitment decision, to consider you for other current or future jobs at Honeycomb, and to help us better understand, analyze and improve our recruitment processes. For more information regarding our privacy practices please see the Honeycomb Privacy Notice.

Recruitment Scam Warning

We take your security seriously. Please be aware that recruitment scams are increasingly common and scammers may create email addresses or websites to impersonate Honeycomb employees. To help protect you: All communications will come from an @honeycomb.io email address. We occasionally work with external recruiting agencies. These partners will use legitimate business email addresses—never personal accounts like Gmail or Yahoo. Our recruiting process will never ask you to provide financial or sensitive personal information, including but not limited to: Social security or tax identification numbers, Credit card numbers, Bank account information.