Senior Product Manager - Payments

Key Responsibilities

• Own the Payments & Wallet roadmap: checkout/funding, stored balances, transfers, refunds, chargebacks, payouts, and fees/taxes, crypto, and other new payment methods, across web and internal tooling.
• Define clear problem statements and PRDs tied to user and business goals; translate vision into requirements for complex, cross-team releases.
• Cook up experiments and instrumentation to improve auth rates, payment success, wallet adoption, and payout speed/cost.
• Manage vendors & integrations (e.g., PSPs, ACH, KYC/KYB, risk/fraud, wallets/ledgers) and keep us current with capabilities and contracts.
• Establish the metrics that matter and regularly report performance; quantify feature ROI and inform resourcing trade-offs.
• Align stakeholders on the roadmap and maintain crisp communication on scope, status, and decisions, driving value for our payment eco-system.
• Safeguard trust & compliance in partnership with Risk/Legal/Finance (PCI, ACH rules, OFAC screening, disputes & reconciliation).

Required Qualifications and Key Competencies

• 5-8 years in Product Management, with material ownership of a payments, wallet, checkout, or other transactional product area.
• Fluency in payments/wallet concepts: PSPs (e.g., Stripe/Adyen/PayPal), ACH/wires, tokenized cards, disputes/chargebacks, KYC/KYB, fraud/risk, ledgers & reconciliation.
• Data-driven operator: Comfortable designing experiments and digging into dashboards/SQL to size opportunities and prove ROI.
• At ease with scale - Demonstrated ability to deliver releases to high volume products where 0.1% differences have material impact.
• Execution & coordination: Proven record aligning multiple teams and shipping complex releases without losing the thread on outcomes.
• Excellent written & verbal communication with the ability to create structure in ambiguity and drive clear decisions.
• Compliance mindset and experience partnering with Risk/Legal/Finance on PCI, NACHA, OFAC, and audit-friendly processes.

Company Culture & Perks

• Engaging working environment ranging from fully remote to hybrid.
• Cameras-on during meetings and a robust Slack environment for communication.
• Seven Company-paid Holidays that are front loaded.
• Competitive 401(k) matching, health, dental, and vision insurance is offered for full time employees.
• Vacations are encouraged with a bonus for taking 5 consecutive days.
• Employee referrals are bonused.
• Food and groceries budget and contributions towards health and wellness.
• Compensation range: $175,000 - $195,000, with a performance-based bonus eligible.

About the Role

This role is ideal for someone who combines deep product judgment with strong execution instincts, and who’s ready to step into a position of broad influence across teams and functions.

Benefits

Topstep offers a comprehensive benefits package including:

• Seven Company-paid Holidays that are front loaded.
• Competitive 401(k) matching, health, dental, and vision insurance is offered for full time employees.
• Vacations are encouraged with a bonus for taking 5 consecutive days.
• Employee referrals are bonused.
• Food and groceries budget and contributions towards health and wellness.

Pay

The compensation offered will take into account the internal compensation structure and may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience, among other factors.

Schedule

Topstep offers a flexible schedule ranging from fully remote to hybrid.