Senior Product Manager OTC

Essential Duties And Responsibilities

• Lead internal cross-functional teams across R&D, Finance, Supply Chain, Operations, Quality, and Regulatory to deliver fast paced, highly incremental innovation growth.
• Maximize communication and resources with this team to operate as effectively as possible while ensuring successful project development and execution.
• Partner with external brands and retailers on launch of new products including product development, cost optimization, shelf-life validation, claim & document development, and packaging/label design.
• This includes coordinating questionnaires, product specifications, stability data, samples, Certificate of Analysis (COA), Quality Assurance (QA), Good Manufacturing Practices (GMP) audit reports, Corrective and Preventative Action (CAPA), lab test results, item features, and benefits.
• Build business cases and strategic rationale for pursuing new innovations including opportunity assessment, financial impact, pricing strategy, and feasibility analysis.
• Identify customer-specific product opportunities across brands and retailers through customer analyses, point of sales data (i.e., Nielsen), trends, and consumer insights.
• Build and enhance selling tools and stories to enable the sales team to expand sales with new and existing customers.
• Analyze product performance in partnership with sales and operations to forecast production.
• Lead process improvements to speed time to market of new product innovations.
• Achieve and strengthen consumer and customer satisfaction.
• Train, and mentor Product/Project Management team.
• Oversee medium to large complex projects to include developing project timelines for new projects and prepare responses to customer requests for information (RFIs).
• Collaborate with project and department leaders in the planning and execution of project tasks from ideation to commercialization to ensure timely and efficient execution.
• Coordinate and manage project team meetings including documentation of executed tasks, action items, and program governance.
• Publish monthly project goal achievement and financial growth achievements.
• Utilize project management best practices and associated tools including internal systems, both manual and digital.
• Identify, manage, and resolve escalated issues arising from project execution including escalation internally and externally.

Required Qualifications

• Education & Experience: Bachelor’s degree in business or a technical field. 10 years’ professional project management, account management, product management, marketing, and/or innovation experience in consumer product goods (CPG) or related industry, or commensurate combination of higher education and work experience.
• Knowledge, Skills, & Abilities (KSAs): Thorough knowledge of market dynamics including forecasting, market projections, pricing elasticity, competitors, consumer insights and trends. Demonstrated ability to develop and maintain strong, productive relationships with internal and external customers. Detail-oriented, highly motivated, self-starter with relentless determination. Intermediate proficiency in Microsoft Word, Excel and PowerPoint and PLM tools. Ability to manage multiple priorities with efficiency and accuracy. Demonstrated ability to creatively approach challenges and opportunities in a fast-paced, collaborative environment. Ability to demonstrate capacity to identify, evaluate and implement effective solutions to project-related challenges, and break down complex issues into smaller, manageable parts. Ability to make reasonable judgements based on available information and underlying causes, considering the impact on project’s objectives and stakeholders. Ability to communicate effectively, both verbally and in writing, with internal staff and management. Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, or procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Must have the ability to demonstrate practical problem-solving skills. Ability to define problems, collect data, establish facts, and draw conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Must use logical reasoning and empirical evidence to support conclusions and recommendations.