Senior Product Manager, Legal

About the role

Clio is seeking a Senior Product Manager (Ex-lawyers & paralegals)) to join our Clio Work Team. This role is based in one of our Canadian hubs (Vancouver, Calgary, Toronto) in a hybrid capacity, or remotely across Canada and/or the United States.

What your team does

Document and legal-related workflows are mission-critical for any legal practice. Our customers generate, receive, and review millions of documents every year. The entire justice system functions through the flow and exchange of documents. Lawyers need efficient and reliable ways to generate and review a wide variety of documents and automate repetitive drafting at scale. You will drive the product vision, strategy, and roadmap execution for Clio’s drafting workflows - spanning how customers discover, adopt, and automate their document drafting workflows within Clio Work. This is a key area of investment for Clio and a cornerstone of our future growth.

What you'll work on

• Product Leadership + Execution: Collaborate with your Developer and Designer counterparts to drive successful outcomes for customers. Establish key outcomes and metrics to drive our vision and mission.
• Cutting-edge technology: Envision how to leverage AI to radically improve the practice of law.
• Strategy and Prioritization: Drive customer and market research, identify opportunities in the Clio Work space, develop unbiased business cases, and determine priorities that deliver significant impact for our customers and our business.
• Market and Customer Understanding: Develop strong relationships with our customers and engage in constant communication with customers (existing, churned, and prospect). Deep understanding of the markets in which we operate is expected.
• Systems Integration: Partner with Engineering to drive the unification of horizontal workflows.
• Partnerships: Act as the product liaison for partnerships, focusing on the technical complexities and user experience considerations that come with integrating third-party services.

What you bring

• Proven track record of taking products or features from ideation to a successful launch and landing.
• Proactive, resourceful, and takes ownership.
• Strong curiosity and self-reliance; able to figure things out independently in ambiguous situations.
• Think holistically about product, from user experience to pricing and internal tooling.
• Experience thinking about the full customer journey, from first use through habitual adoption.
• Experience with AI-assisted document automation.
• Experience with document standards, especially in the legal industry (ex. ISO).
• Successfully launched products in global markets.
• Have the ability to foster strong relationships with stakeholders at all levels within the organization.
• Experience self-serving answers, insights, and data from a variety of data analytics tools.

What you will find here

• Competitive, equitable salary with top-tier health benefits, dental, and vision insurance.
• A hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, Dublin, London, New York City and Sydney) to be in office min. twice per week.
• A flexible time off policy, with an encouraged 20 days off per year.
• $2000 annual counseling benefit.
• RRSP matching and RESP contribution.
• Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years.

Pay

The expected salary range* for this role is $137,500 to $161,800 to $186,100 CAD. There are a separate set of salary bands for other regions based on local currency. Our salary bands are designed to reflect the range of skills and experience needed for the position and to allow room for growth at Clio. For experienced individuals, we typically hire at or around the midpoint of the band. The top portion of the salary band is reserved for employees who demonstrate sustained high performance and impact at Clio. Those who are new to the role may join below the midpoint and develop their skills over time.

Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility

We show up as our authentic selves, and are united by our mission. We are dedicated to diversity, equity and inclusion. We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply. Clio provides accessibility accommodations during the recruitment process.