Senior Product Manager - Infrastructure Services, Smart Build

About the role

This role is part of the Equinix Smart Build Product team. The Smart Build offering provides options that enable customers to rapidly procure and install IT infrastructure in Equinix Data Centers, accelerating their time to market.

Responsibilities

• Helps develop and execute innovative approaches to scale our Smart Build product offerings
• Cross-functions with user experience, engineering, operations, solution architects, marketing and others to design, build and launch new products and/or product features

Product / Domain Expertise

• Seen as a product lines expert
• Engages regularly with customers and internal teams to explain the product lines

Product Strategy, Vision and Roadmap

• Gathers, documents, designs and tests the best possible customer experience and incorporates the voice of the customer into the Smart Build product roadmap
• Involves sales engineers, operations and others to create a shared vision and clear goals for the product, including a well-defined product roadmap

Market, Competitive and Customer Analysis

• Researches competitors and verticals; prepares more complex reports related to financial position, competitive position and market potential

New Partner Identification and Engagement

• Identifies and collaborates with partners to enhance the product

Backlog Prioritization

• Creates backlogs, working regularly with the team to refine and add detail where needed

Stakeholder Management

• Manages stakeholder expectations within and/or across functions
• Identifies and proactively includes correct stakeholders and communicates effectively
• Understands stakeholder needs and builds effective relationships
• Utilizes effective methods of communication with stakeholders, varying approach accordingly

Designs product training curriculum; leads cross-functional trainings and meetings

• Promotes collaboration and knowledge sharing among team members

Partners with Procurement for vendor selection and vendor relationships

• Works closely with procurement to identify and evaluate vendors

Qualifications

• 7+ years experience preferred
• Bachelor's degree preferred
• Understanding of data center architecture and white space physical infrastructure
• History of working in a team environment and working closely with multiple departments and both internal and external stakeholders