Senior Product Manager – HNW Lending

About the role

The Senior Product Manager – HNW Lending leads a cross-functional agile team within Banking & Lending Digital Products to deliver innovative HNW lending solutions. This role is accountable for product innovation, platform reliability, and business performance across the HNW lending portfolio.

Responsibilities

• Define, socialize, and evolve the future-state product roadmap based on market needs, stakeholder input, technical feasibility, and business priorities
• Define and architect new lending platforms and enhancements to existing solutions that deliver measurable value to clients, advisors, and internal users
• Drive the next phase of growth across SBL, Tailored Lending, and Mortgage product lines while maintaining competitive positioning in the HNW market
• Partner with design, research, technology, legal, risk, and compliance teams to make informed product decisions and drive alignment across functional groups
• Work across RBC business units to deliver a seamless, integrated OneRBC lending experience that strengthens customer engagement and brand consistency
• Lead cross-functional agile initiatives involving product, engineering, UX, operations, risk, and compliance teams to bring new products and enhancements to market
• Translate business needs into clear, actionable requirements in collaboration with technology, business, and control partners
• Conduct end-user research and leverage data analysis to validate assumptions, inform requirements, and guide wireframe design
• Regularly present findings, progress updates, and recommendations to key stakeholders including senior leadership and product governance forums
• Collaborate with legal, compliance, risk, technology, and operations teams to identify inefficiencies, streamline workflows, and enhance lending product processes
• Identify, diagnose, and collaborate with technology teams to resolve technical issues and system errors impacting lending platform performance
• Participate in User Acceptance Testing (UAT) and Post-Implementation Validation (PIV) testing to ensure solutions meet business requirements and deliver quality outcomes
• Actively review and curate backlog items, prioritize against roadmap, retire outdated items, and clarify ambiguous requirements by engaging original submitters
• Maintain product backlog health and ensure clear prioritization aligned with strategic objectives and business targets
• Balance innovation initiatives with operational excellence and technical debt management
• Engage and coordinate with external vendors to evaluate solutions, manage integrations, and support product delivery timelines
• Absess vendor capabilities against product requirements and ensure seamless integration with existing lending platforms
• Manage vendor relationships to drive cost efficiency and product quality
• Deliver against agreed business targets and key performance indicators to ensure product success and ROI realization
• Monitor product health through KPIs and KRIs (e.g., adoption rates, application completion rates, loan approval rates, system performance)
• Conduct post-launch analysis and continuous monitoring to validate product assumptions and drive iterative improvements

Requirements

• Minimum 5 to 8 years of progressive product management experience in financial services, with substantial focus on lending, payments, or wealth management products
• Deep, hands-on knowledge of HNW lending products, including Securities-Based Lending, mortgages, and/or tailored lending offerings; familiarity with loan origination, underwriting, and servicing workflows
• Demonstrated ability to lead and collaborate with cross-functional teams in an agile environment; experience managing product through development cycles from conception to deployment
• Proven track record building or enhancing digital platforms for advisor and/or client-facing channels (portals, mobile, desktop platforms)
• Strong ability to translate business requirements into technical specifications, participate in design activities, and drive evidence-based product decisions
• Exceptional ability to present findings, articulate product vision, and influence cross-functional teams and senior leadership
• Strong analytical skills with ability to use data to inform decisions, troubleshoot issues, and optimize processes

Qualifications

• Advanced degree (e.g., MBA) or relevant certifications (e.g., Certified Product Manager, Six Sigma) are nice to have
• Direct experience with loan origination systems (LOS) or lending platforms is nice to have
• Familiarity with regulatory requirements in lending (e.g., Reg T, Dodd-Frank, Truth in Lending Act) is nice to have
• Prior experience working in a wealth management or high-touch, advisor-driven environment is nice to have
• Knowledge of fraud prevention and risk management in lending contexts is nice to have
• Experience managing product P&L or business metrics within a lending product line is nice to have

Skills

• Business Case Design
• Communication
• Critical Thinking
• Effectiveness Measurement
• Financial Regulation
• Interpersonal Relationship Management
• Product Development Lifecycle
• Product Development Methodology
• Product Services
• Results-Oriented
• Waterfall Model

Benefits

Comprehensive Total Rewards Program includes competitive compensation and flexible benefits such as 401(k) program with company-matching contributions, health, dental, vision, life, disability insurance, and paid-time off. Leaders support your development through coaching and managing opportunities. Ability to make a difference and lasting impact. Work in a dynamic, collaborative, progressive, and high-performing team. Opportunities to do challenging work. Opportunities to build close relationships with clients.

Pay

The expected salary range for this particular position is $85,000-$145,000 for New York, $77,000-$143,000 for Florham Park, NJ, $70,000-$130,000 for Minneapolis and Charlotte depending on your experience, skills, and registration status, market conditions and business needs. You have the potential to earn more through RBC's discretionary variable compensation program which gives you an opportunity to increase your total compensation, provided the business meets its performance targets and you meet your individual goals.

Schedule

Full time

Location

Address: 1211 6TH AVENUE:NEW YORK
City: New York
Country: United States of America

Additional Job Details

• Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
• RBC is presently inviting candidates to apply for this existing vacancy.
• Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.