Senior Product Manager, Freight

About the role

Mudflap serves the $800B trucking industry, the backbone of the U.S. economy. Our market-leading payment products help truckers save thousands of dollars on fuel (their #1 business expense), while providing our fuel stop partners with access to new, hard-to-reach customers. We're a fast-growing marketplace business looking for a new customer-obsessed teammate to join us on this exciting journey. As a Senior Product Manager, Freight, you will help build the next generation of freight products at Mudflap.

Responsibilities

• Own key areas of Mudflap’s freight marketplace roadmap from discovery through launch and iteration
• Develop deep expertise in carrier and broker workflows, marketplace dynamics, and freight operations
• Partner directly with customers to identify opportunities and validate solutions
• Drive cross-functional execution with engineering, design, data, operations, and commercial teams
• Define and measure success through marketplace, engagement, growth, and business metrics
• Balance the needs of carriers, brokers, and Mudflap to create sustainable marketplace growth
• Communicate product vision, priorities, and tradeoffs clearly across stakeholders
• Leverage AI-powered workflows to improve product discovery, customer insights, specification development, and execution

Requirements

5+ years of product management experience, preferably in freight, logistics, transportation technology, marketplaces, fintech, or related industries

Strong track record of owning products from concept through launch and measurable business impact

Experience working on operationally complex products involving multiple stakeholders and real-world constraints

Strong understanding of marketplace dynamics, network effects, liquidity challenges, and participant incentives

Strong customer empathy and ability to translate customer problems into practical product solutions

Excellent prioritization and decision-making skills in ambiguous environments

Analytical mindset with the ability to define metrics, diagnose problems, and make data-informed decisions

Strong written and verbal communication skills

Comfort operating in fast-moving environments where priorities evolve as new information emerges

Proven ability to leverage AI to increase personal and team effectiveness across product discovery, customer insights, specification development, and decision-making, while recognizing where human judgment remains critical