Senior Product Manager - Financial Services Industry
About the role
The Senior Product Manager - Operational Delivery will lead the strategic development and execution of operational technology solutions that enable efficient service delivery across Real Assets portfolios. Reporting to the Head of Product – Real Assets, this role serves as the critical bridge between client delivery teams and technology, driving measurable improvements in operational efficiency, quality, and scalability.
Responsibilities
- Evaluate and adopt new features for accounting and financial reporting projects supporting Real Assets, service delivery
- Lead delivery of operations and business support technology for Real Assets, establish clear prioritization frameworks based on expected impact and business value
- Partner with client delivery organizations to identify key operational challenges and develop technology-driven solutions that improve efficiency and service quality
- Define and document target capabilities and requirements related to Real Assets operations delivery, ensuring alignment with strategic objectives
- Collaborate with other product leads across Real Assets, as well as delivery product leads, to ensure consistent and seamless client experiences for multi-asset strategies
- Drive the definition and implementation of an opinionated target operations support model for Real Assets, enabling measurable transitions to Centers of Excellence (COE)
- Identify, design, and scope new automations and capabilities, understanding root causes of delivery challenges and developing solutions that address them effectively
- Establish and track clear success metrics to measure product impact across quality, efficiency, and team adoption, driving continuous improvement through data-driven insights
Requirements
5+ years of product management experience or deep operational experience in Real Assets, with a proven track record of successfully adopting and driving new technologies to improve business outcomes
Familiarity in real estate and infrastructure markets and data, including understanding of asset characteristics, valuation methodologies, and industry-specific operational requirements
Solid understanding of AI and intelligent agents, enabling productive and strategic conversations with technical leaders to identify and implement AI-driven solutions
Demonstrated experience with SAFe (Scaled Agile Framework) and agile product delivery methodologies, with the ability to operate effectively in iterative development environments
Strong stakeholder management and influence skills, with proven ability to build consensus, drive alignment, and deliver results within complex matrixed organizational structures across multiple teams and geographies
Qualifications
Intellectual curiosity and a global mindset, enabling effective partnerships across regions and a willingness to challenge the status quo as a change agent
Interpersonal skills and influence, possessing strong interpersonal skills, with the ability to influence and build trust quickly, navigate complexity and ambiguity, and negotiate with tenacity and focus
Resilience and prioritization, showing resilience and composure under pressure, adept at managing competing demands and prioritizing effectively while navigating challenges with confidence
Leadership and team development, ability to lead, motivate, and delegate effectively, fostering a high-performance culture with clear accountabilities and driving cross-functional collaboration. Actively manage performance and develop a pipeline of talent, empowering the team at all levels to deliver on objectives
Integrity and ESG commitment, demonstrating a strong commitment to high integrity, ethics, and the application of Environmental, Social, and Governance (ESG) practices
Commercial client engagement, serving as a role model for commercial client engagement at the C-level, demonstrating decisiveness and persuasiveness to achieve results
Skills
Strong stakeholder management and influence skills, with proven ability to build consensus, drive alignment, and deliver results within complex matrixed organizational structures across multiple teams and geographies
Intellectual curiosity and a global mindset, enabling effective partnerships across regions and a willingness to challenge the status quo as a change agent
Interpersonal skills and influence, possessing strong interpersonal skills, with the ability to influence and build trust quickly, navigate complexity and ambiguity, and negotiate with tenacity and focus
Resilience and prioritization, showing resilience and composure under pressure, adept at managing competing demands and prioritizing effectively while navigating challenges with confidence
Leadership and team development, ability to lead, motivate, and delegate effectively, fostering a high-performance culture with clear accountabilities and driving cross-functional collaboration. Actively manage performance and develop a pipeline of talent, empowering the team at all levels to deliver on objectives
Integrity and ESG commitment, demonstrating a strong commitment to high integrity, ethics, and the application of Environmental, Social, and Governance (ESG) practices
Commercial client engagement, serving as a role model for commercial client engagement at the C-level, demonstrating decisiveness and persuasiveness to achieve results
Benefits
Support for professional accreditations
Flexible arrangements, generous holidays, plus an additional day off for your birthday!
Continuous mentoring along your career progression
Active sports, events and social committees across our offices
24/7 support available from our Employee Assistance Program
The opportunity to invest in our growth and success through our Employee Share Plan
Plus additional local benefits depending on your location
Pay
$150,000 - $185,000
Schedule
Hybrid