Senior Product Manager – Enterprise Platform (Workspace ONE UEM)

About the role

Omnissa is seeking a Senior Product Manager to own the strategy and execution for the foundational enterprise capabilities within Workspace ONE UEM’s Core Platform. You'll be defining where the platform goes, not just managing what it does today.

Responsibilities

• Own and evolve the long-range platform strategy across the Modern SaaS Architecture, Certificate Management, and Enterprise Readiness to position Omnissa as the enterprise standard for endpoint management infrastructure.

• Serve as the platform's strategic horizon scanner, synthesizing shifts in enterprise SaaS architecture, security standards, and the competitive landscape to identify inflection points early and lead platform transitions before market pressure forces them.

• Define engineering contracts at the Epic level — authoring precise acceptance criteria that bridge business intent and technical execution while anchoring quarterly Plans of Record to measurable strategic outcomes.

• Own the upgrade strategy in close partnership with SaaS Operations establishing feedback loops between operational telemetry and customer signals to continuously evolve deployment approaches at enterprise scale.

• Conduct systematic platform analysis to surface architectural gaps and capability deficiencies, translating findings into prioritized investments that measurably improve reliability, performance, and feature parity.

• Bring deep SaaS architecture and SRE fluency to the product decision-making process using reliability engineering principles and service-level thinking to ground prioritization in operational reality.

• Drive strategic customer engagement with global enterprise accounts, translating complex technical requirements and deployment constraints into platform investments that shape multi-year product direction.

• Shape the customer knowledge ecosystem by authoring and maintaining high-impact technical content, ensuring enterprise customers and partners have the clarity needed to deploy, operate, and scale Omnissa capabilities confidently.

• Manage strategic technology partner relationships — including DigiCert, Entrust, and PKI infrastructure providers — aligning roadmaps, accelerating joint feature delivery, and ensuring Omnissa's certificate management capabilities stay ahead of enterprise demand.

• Lead Omnissa's engagement with global cybersecurity certification bodies and own the product side of Omnissa’s certification strategy, navigating complex compliance requirements, and ensuring the platform meets the security standards demanded by government and regulated enterprise customers worldwide.

• Bring product judgment to high-complexity escalations — connecting engineering, support, and customer context to accelerate resolution and close the loop with product improvements that address root causes.

• Drive end-to-end delivery of large-scale platform initiatives establishing clear ownership structures, maintaining execution momentum, and keeping stakeholders aligned from scoping through launch.

• Orchestrate cross-functional delivery across Documentation, Release Management, and Engineering — serving as the connective tissue between teams to ensure customer commitments are met with precision and issues are resolved as efficiently as possible.

• Own the internal readiness motion for new platform capabilities — building demo narratives, technical enablement materials, and training programs that ensure customer-facing and support teams can confidently represent and support what's been built.

Requirements

• 5+ years in product management, technical marketing, systems engineering, SRE, DevOps, SaaS Ops, or other customer-facing enterprise software roles — with a track record of owning platform strategy end-to-end, not just managing a backlog.

• Deep fluency in enterprise SaaS architecture, deployment models, and upgrade strategies — able to own and evolve platform direction across both SaaS and sovereign environments.

• Strong security foundation spanning certificate lifecycle management, security certifications, and direct engagement with cybersecurity stakeholders — comfortable driving compliance strategy as much as navigating technical detail.

• Proficiency across major operating systems and environments: Windows, macOS, iOS, Android, Linux, and Load Balancers.

• Proven ability to lead products from concept to launch across cross-functional teams, with a bias for action and comfort making decisions with incomplete information.

• Excellent written and verbal communication skills — able to convey complex technical concepts to both technical and non-technical audiences and author precise customer-facing content with clarity.

• Strong collaborative instincts and ability to build alignment across teams with competing priorities and independent roadmaps.

• Experience with agile methodologies and data-driven decision making.

• Hands-on experience with Workspace ONE UEM or comparable enterprise endpoint management platforms.

• Familiarity with certificate authority integrations, including DigiCert, Entrust, or equivalent PKI infrastructure.

• Experience engaging with government or global cybersecurity certification bodies.

• Background in customer-facing technical roles — such as solutions engineering or technical account management — prior to product management.

• Comfort working with SRE and SaaS operations teams on platform reliability and upgrade execution.

Qualifications

• Bachelor's Degree or equivalent combination of education and relevant professional experience.

Skills

• Enterprise SaaS architecture

• Deployment models

• Upgrade strategies

• Certificate lifecycle management

• Security certifications

• Global cybersecurity certification bodies

• Agile methodologies

• Data-driven decision making

• Workspace ONE UEM or comparable enterprise endpoint management platforms

• Certificate authority integrations

• Customer-facing technical roles

• SRE and SaaS operations teams

Benefits

• Employee ownership

• Health insurance

• 401k with matching contributions

• Disability insurance

• Paid-time off

• Growth opportunities

Pay

The typical base salary for this role is between USD $160,000– $200,000 per year and it may be eligible for participation in a corporate bonus program. Actual compensation offer may vary from posted hiring range based upon geographic location, work experience, education, skill level, or other relevant factors.

Schedule

Hybrid