Senior Product Manager – Digital Workplace/M365

Key Responsibilities

• Own the product vision, roadmap, and lifecycle for Digital Workplace collaboration platforms, including M365 (Teams, SharePoint Online, Exchange Online, OneDrive, Copilot) and related productivity services (ServiceNow, Amazon Connect etc).
• Partner with engineering teams to define priorities, manage product backlogs, and deliver new capabilities that enhance the digital employee experience.
• Collaborate with business stakeholders to understand user needs, gather feedback, and translate requirements into product enhancements and platform improvements.
• Evaluate new Microsoft technologies and develop adoption strategies, governance models, and rollout plans that maximize business value.
• Drive product decisions using platform health, usage analytics, adoption metrics, and user feedback.
• Balance innovation with security, compliance, risk, and operational excellence within a highly regulated enterprise environment.
• Work closely with Architecture, Cybersecurity, Infrastructure, and End User Computing teams to ensure collaboration platforms remain resilient, scalable, and aligned with enterprise standards.
• Champion Agile product management practices, continuously refining roadmaps and prioritizing initiatives that deliver measurable outcomes.

Skilled Needed

• 8+ years of Product Management, Product Ownership, or Platform Management experience within enterprise IT environments.
• Strong expertise across the Microsoft 365 ecosystem, including Teams, SharePoint Online, Exchange Online, OneDrive, Entra ID (Azure AD), Microsoft Copilot, and related collaboration technologies.
• Experience owning enterprise technology roadmaps, managing product backlogs, and delivering cloud-based collaboration platforms.
• Strong understanding of Microsoft 365 governance, security, compliance, licensing, and platform lifecycle management.
• Technical M&A and Divestiture experience would be highly advantageous, experienced in the process of moving users from one instance to another.
• Experience working closely with software engineering, platform engineering, and architecture teams using Agile methodologies.
• Ability to influence executive stakeholders while balancing business priorities, technical strategy, and user experience.
• Previous experience within financial services or another highly regulated enterprise environment is preferred.