Senior Product Manager - Delivery & Operations Product Lead - Business Process Management

About the role

The Senior Product Manager will lead product delivery for innovative Business Process Management (BPM) applications that transform the way clinical studies are developed, planned, and assessed. They will drive low-code BPM (Appian) and generative/agentic AI solutions that streamline study design, feasibility, and downstream planning.

Responsibilities

• Leading stand-ups, grooming backlogs, and approving Appian user stories for study-design workflows
• Facilitating workshops with clinical stakeholders to map current vs. future processes and prioritize AI-enabled improvements
• Reviewing solution architecture to ensure secure, scalable integrations with data, analytics, and LLM-based services
• Supervising sprint progress, mitigating risks, and updating program leadership on timelines, budget, and return of investment
• Monitoring platform performance and adoption, then identifying automation or reporting improvements
• Preparing and presenting demos or governance materials for steering committees and change-control boards

Requirements

• BS/BA with 8–10 years proven experience (or MS/MBA with 6+ years as an equivalent), including 3 years in enterprise SaaS and 1+ year delivering generative/agentic AI solutions
• Showed success implementing Appian or similar BPM platforms for clinical or regulated environments
• Proven track record driving process optimization, agile delivery, and cross-system integrations in Global Development

Qualifications

• Deep knowledge of clinical development processes
• Hands-on product and low-code platform expertise
• Partnering with clinical, data, and architecture leaders to translate complex operational problems into clear, innovative digital solutions and roadmaps
• Stakeholder management and influencing cross-functional teams without direct authority
• Able to thrive in agile environments, balancing short-term results with long-term strategy
• Enjoy working with data science teams to embed RAG, MCP, or LLM capabilities into business workflows
• Keep a “get-it-done” mentality, balancing multiple high-impact initiatives while maintaining quality

Skills

• Strong communication and collaboration skills
• Experience with Agile methodologies
• Technical proficiency with Appian or similar low-code platforms
• Knowledge of regulatory standards and data privacy requirements

Benefits

• Competitive and comprehensive total rewards package
• Annual bonuses or other incentive plans
• Equity awards
• Pension or retirement benefits
• 401(k) company match
• Health and wellness programs
• Fitness centers
• Insurance benefits (e.g. medical, dental, vision, life and disability)
• Paid time off
• Family support benefits

Pay

$134,400.00 - $219,200.00 annually

Schedule

Full-time