Senior Product Manager, CRM

About the role

The Senior Product Manager will lead the development and execution of CRM strategies, collaborating closely with cross-functional teams including engineering, sales, marketing, and customer success. This role requires a deep understanding of CRM systems and a proven track record in product management.

Responsibilities

• Develop and execute CRM strategy aligned with business objectives
• Collaborate with engineering to design and implement CRM solutions
• Work with sales and marketing teams to understand customer needs and preferences
• Manage CRM implementation projects from planning through launch
• Ensure CRM system meets user requirements and provides actionable insights
• Monitor and analyze CRM performance metrics to inform product improvements
• Stay current with CRM technology trends and best practices

Requirements

• Bachelor's degree in Computer Science, Business Administration, or related field
• Minimum 5 years of experience in product management or a similar role
• Proven ability to manage complex projects and meet deadlines
• Experience with CRM systems and tools
• Strong analytical skills and ability to derive insights from data
• Excellent communication and interpersonal skills
• Ability to work effectively in a remote environment

Qualifications

• Experience with AI tools and their integration into product development processes
• Knowledge of CRM systems and best practices
• Ability to work collaboratively with diverse teams
• Strong problem-solving and decision-making skills

Skills

• CRM Systems
• Product Management
• Project Management
• Data Analysis
• Communication
• Remote Work

Benefits

• Flexible working hours
• Competitive compensation package
• Professional development opportunities
• Health insurance
• Retirement plans

Pay

Commensurate with experience and qualifications

Schedule

Full-time, remote