Senior Product Manager- Credit, Cash Advance & Lending

Credit Decisioning Engine

• Own underwriting logic for both cash advances and loans.
• Partner with Data Science to refine model thresholds, LTV caps, expected-loss calculations, and override rules.
• Improve calibration between expected loss (EL) and actual portfolio performance.
• Ensure decisioning is fast, consistent, and scalable across asset categories.

Cash Advance & Lending Product Experience

• Own the borrower UI/UX end-to-end: application → offer → funding → repayment.
• Improve clarity, trust, and ease-of-use in the borrowing experience.
• Reduce friction and increase completion rates for both cash advances and loans.
• Develop features that encourage responsible, repeat borrowing.

Portfolio Performance & Risk

• Monitor loss rates, delinquency, utilization, and customer repayment behavior.
• Work with Finance to maintain healthy margins and capital efficiency.
• Implement guardrails that reduce adverse selection and improve overall risk quality.
• Build dashboards and reporting that clearly communicate model health.

Operational Workflows

• Own CX/Ops flows related to funding, repayment, manual review, and exceptions.
• Reduce operational overhead through automation and clear logic pathways.
• Ensure operational processes scale with volume while maintaining strong controls.

Roadmap + Execution

• Build and own the quarterly roadmap for cash advances and lending.
• Align Engineering, Data Science, CX, Finance, Compliance, and Marketplace Ops.
• Communicate priorities clearly and drive disciplined, cross-functional execution.

Metrics You’ll Own

• Northstar Metric: Risk-Adjusted Portfolio Performance
• KPIs:
• Offer Acceptance Rate (cash advances)
• Lending Conversion Rate (loans)
• Loss Rate vs Expected Loss (EL)
• Delinquency Rate (Loans)

Who You Are

• 5–8+ years of PM experience in credit, lending, underwriting, risk, or fintech.
• Strong understanding of underwriting logic, expected-loss modeling, delinquency, and LTV frameworks.
• Comfortable interpreting model outputs and turning them into credit rules and customer-facing flows.
• Experienced partnering with Finance, Data Science, CX, and Engineering.
• A product thinker who can simplify complex financial decisions into clear, user-friendly interfaces.
• Able to operate at multiple altitudes — from credit model details to high-level product strategy.
• You move fast, take ownership, and communicate clearly.

What You’ll Get From Us

• A seat at the table to help shape the future of Alt and the alternative asset space
• Autonomy and ownership on projects that matter
• $100/month work-from-home stipend
• $200/month wellness stipend
• WeWork office stipend
• 401(k) retirement benefits
• Flexible vacation policy
• Generous paid parental leave
• Competitive healthcare benefits, including HSA, for you and your dependent(s)

Base salary range

• $180,000 - $230,000, plus equity. Offers may vary based on experience, location, and other factors.