Senior Product Manager, Consumer

Maven Clinic is the world's largest virtual clinic for women and families, on a mission to make healthcare work for all of us. Through Maven Enterprise, the company partners with over 2,300 employers and health plans to provide end-to-end women's and family health programs spanning fertility, family building, maternity, newborn care, parenting, pediatrics, menopause, and midlife—improving clinical outcomes, reducing healthcare costs, and expanding equitable access to high-quality care. Maven also offers direct access to virtual care across 30+ specialties, including dedicated hormone and GLP-1 care programs purpose-built for women.

About the Role

Maven is at an inflection point. For a decade, we've built the leading virtual clinic for women and families, delivered through employers and health plans. Now, we're opening Maven's doors to everyone: any woman in the U.S. can subscribe directly for GLP-1 care, hormone care, and a virtual clinic with 30+ types of health and wellness providers. This is the next chapter of Maven's story, and you'll help write it.

We're hiring a Senior Product Manager to own core parts of the consumer experience as we scale from early launch. This role combines a 0-to-1 mandate with strong foundations: a trusted brand, a decade of clinical infrastructure, hundreds of providers, and a proven care model. Your job is to define what a direct relationship between Maven and the women we serve should look like, then ship it, learn fast, and shape the product's future.

Responsibilities

• Own consumer acquisition and growth for Maven's direct-to-consumer business, starting with the GLP-1 funnel: landing experience, onboarding, conversion, and paths that turn a first visit into an active member.
• Build and run a high-velocity experimentation engine. Form hypotheses, ship tests, read results honestly, and compound learnings into a funnel that performs better every week.
• Define the metrics that matter for consumer growth, instrument them, and use them to drive decisions, from top-of-funnel conversion to activation and early retention signals.
• Grow your mandate from acquisition into retention and engagement over time, shaping how a member's first month becomes a lasting relationship with Maven.
• Partner daily with engineering, design, analytics, clinical, and marketing to ship quickly without compromising the care quality and trust Maven is known for.
• Bring a strong point of view on how AI changes both what we build for members and how fast we build it, and put it to work in your own workflow.

Requirements

• 5+ years of product management experience, with at least some of it on consumer products where you owned a funnel, a growth metric, or a revenue line.
• A track record of shipping. You move from ambiguity to a live experiment fast, and you'd rather learn from production than perfect a doc.
• Deep fluency with data. You define your own metrics, pull your own queries, design experiments that produce clean reads, and change your mind when the results tell you to.
• Structured thinking that holds up under pressure. You can break a messy problem into parts, prioritize ruthlessly, and explain the "why" behind every tradeoff.
• Creativity in the solution space. You generate options others don't see and know when the right answer is a copy change versus a new product surface.
• Enough technical depth to go deep with engineers on architecture and tradeoffs, and to know what's cheap, what's expensive, and what's worth it.
• Hands-on fluency with AI tools as part of how you work today, and a point of view on where AI meaningfully changes the consumer healthcare experience.
• Customer obsession backed by evidence. You talk to users, watch sessions, and design from real behavior, not assumptions.
• Excellent written and verbal communication that brings clinical, marketing, and executive partners along with you.

Nice to Have

• Experience in consumer health, telehealth, or another regulated space where trust and care quality constrain how you grow.
• Experience taking a 0-to-1 product from launch to product-market fit.

Pay

The base salary range for this role is $180,000 - $215,000 per year, plus equity and benefits. Individual pay decisions are based on qualifications, experience, and skillset.

Schedule

This is a remote role open to candidates based in the United States, with a strong preference for those in San Francisco. For those in the San Francisco/Bay Area, we encourage in-person collaboration by requiring attendance at local Work Together Days. Remote employees within a commutable distance (~90 minutes driving or on public transit) to hub cities with more than 20 employees are expected to attend these events.

Benefits

• Maven for Mavens: Access to the full platform and specialists, including care for mental health, reproductive health, family planning, and pediatrics.
• Whole-self care through wellness partnerships.
• Hybrid work, in-office meals, and Work Together Days.
• 16 weeks of 100% paid parental leave and a new parent stipend (for employees with 1+ years of tenure).
• Annual professional development stipend and access to a personal career coach through Maven for Mavens.
• 401K matching for U.S.-based employees, with immediate vesting.

These benefits apply to U.S.-based, full-time employees only. 1099/Contract Providers are ineligible.