Senior Product Manager, Community

About the role

The Community team builds products that allow creators to build and grow communities on Twitch. Our products span across creator and viewer journeys. As a Senior Product Manager on the Discovery team, you will own the experience that helps viewers find creators worth returning for, across search, browse, and serendipitous discovery in the live feed. Your work will focus on helping viewers form their first creator connection and every connection after it, because that bond is what turns an occasional visit into a daily habit. You will be the voice of the viewer for recommendations: defining what viewers want, surfacing what they are not seeing but should, owning the discovery roadmap, and partnering with our ML teams to turn those needs into better ranking and relevance. You will define and execute a product strategy grounded in customer needs, working closely with applied science, design, and engineering to ship and measure your way there.

Responsibilities

• Own the discovery experience across search, browse, and the live feed, helping viewers find creators worth returning for and form their first connection and every one after it.
• Define what viewers want from recommendations and what they are not seeing but should, and own the discovery roadmap that closes those gaps.
• Partner closely with applied scientists, ML product managers, and engineers to translate viewer needs into better ranking and relevance, setting the requirements without building the models yourself.
• Be hands-on in execution with design, data science, and engineering, shipping through experimentation and measuring impact.
• Be the voice of the viewer across teams, working with ML, App Experience, and Notifications to align surfaces and roadmaps and to navigate ambiguity.

Requirements

• Bachelor's degree
• 5 or more years of Product Management experience
• Experience with discovery, search, recommendations, or other ML-powered consumer products
• Strong analytical skills, ability to understand data trends, insights, and experiments, but also when to drive through product intuition
• Strong written and verbal communication skills with a talent for precise articulations of customer problems
• History of shipping products through experimentation, analyzing insights and measuring impact

Qualifications

• Bachelor's or Master's degree in computer science or a related field
• Familiarity with streaming and Twitch's ecosystem
• Experience partnering with applied science or ML teams to define requirements that improved ranking, relevance, or personalization
• Knows how to write basic SQL and how to use experimentation and analytics tools

Benefits

• Medical, Dental, Vision & Disability Insurance
• 401(k)
• Maternity & Parental Leave
• Flexible PTO
• Amazon Employee Discount