Senior Product Manager

About the Role

As a Senior Product Manager for Order Processing at Tempus, you are critical to enabling assay productionalization initiatives and developing tools to improve operational efficiency in the healthcare industry through AI-driven clinical care solutions.

Responsibilities

• Develop and manage the product roadmap for the Order Processing team, ensuring alignment with Tempus' strategic goals.
• Envision and articulate a clear, inspiring path forward, identifying key milestones and setting ambitious yet achievable targets.
• Work closely with engineering, design, commercial, and operations teams to drive the planning, design, and development of solutions.
• Partner with leadership and cross-functional product teams to develop project plans and set targets as part of quarterly planning; be accountable for achieving those targets.
• Develop a deep understanding of the Order Processing domain as well as broader end-to-end order fulfillment.
• Coordinate with various stakeholders to ensure the product meets the needs of all users, including clinicians, patients, and internal teams.
• Oversee product releases, ensuring they are stable in production and meet scalability, reliability, and performance goals.
• Cultivate and drive improvements to order management processes, ensuring efficiency and effectiveness.
• Distill, refine, and document information and implementation requirements across Tempus' teams, utilizing AI-assisted workflows to ensure precision and speed.
• Lead operational change management for production changes and any related workflow impacts.
• Triage and act on product support requests.

Qualifications

• 6+ years of experience in product management.
• Outstanding cross-functional leadership skills, with proven experience managing complex projects through influence.
• A proven track record of translating research into design and product decisions.
• Demonstrated ability to manage several programs at once and work proactively to align multi-disciplinary stakeholders.
• Exceptional storytelling and communication skills, capable of explaining complex concepts in simple terms.
• An entrepreneurial spirit, with a proclivity to roll up your sleeves and work on everything from strategy to execution.
• Experience building and developing high-performing teams.
• AI-Fluency: Leverages Generative AI to accelerate individual productivity and applies a strategic vision for incorporating an agentic-first approach into product solutions.
• A growth mindset and a desire to continuously learn.
• Highly organized with strong attention to detail and a pervasive bias toward clarity and scalability.
• Ability to thrive in a fast-paced environment.
• Knowledge of healthcare and experience in the field is ideal.

Pay

The expected salary range for this role is $110,000-$160,000 if performed from Illinois and may vary for other locations (California, Colorado, New York). Actual salary may vary based on qualifications and experience.

Benefits

• Full range of benefits, which may include incentive compensation and restricted stock units.
• Medical and other benefits depending on the position.