Senior Product Manager

Job Responsibilities

• Owns product end to end for complex and cross-platform solutions for Finance and Accounting capabilities and features. This includes crafting, managing, maintaining and communicating product vision and strategy.
• Identifies target customer(s) for existing or future products, and designs and drives end user product research.
• PARTNERs with business, internal/external stakeholders and Leadership to understand current customer experiences, identifies areas of opportunity
• Conducts analysis of quantitative and qualitative data to identify product innovation opportunities or root cause of issues, and assess opportunity size and impact. May work with data scientists to answer complex questions or identify relevant insights from data.
• Conducts cost-benefit / ROI / NPV analysis, competitive product analysis, to support decision making.
• Anticipates industry trends, direction, innovation, analyses potential impacts or opportunities to customer / product, and incorporates analyses into product process.
• Communicates, influences, and sells ideas at VP level and below. This includes regularly delivering product presentations.
• Influences product feature set and positioning strategies to improve customer experience, and drive or support growth.
• Works with external third parties to assess partnerships and licensing opportunities.
• Leverages customer insights for product vision, strategy, roadmap, priorities.
• Dedicates time to customers actively meeting with them to build deeper insight and understand their needs and priorities.
• Create, lead, foster an active VOC feed for themselves and team.
• Evangelizes and advocates for the customer both internally (IC through C level) and externally, perpetuating the customer-first mentality.
• Translates product/platform strategy by writing detailed features and user stories consumable for Dev teams for highly sophisticated products with multiple transactions and touchpoints. This work may include creation of prototypes.
• Owes and leads product backlog and priorities with our business and technology partners. Backlog at this level typically serves 5 - 8 Agile / Scrum / Sprint teams, often with dependencies on other internal and external teams.
• Scopes and ensures alignment on the prioritization of activities based on business and customer impact.
• Collaborates with Architecture and Dev teams to ensure technical debt and long term technical investment is factored into roadmap.
• Ensures existing production defects are factored into regular backlog prioritization for resolution based on priority.
• Collaborates with stakeholders and Dev / Execution teams to create and communicate anticipated release schedule.
• Generates and maintains dashboards and reports that track product health and success metrics.
• Conducts Product Quarterly Business Reviews (QBR’s) and Steering meetings.
• Runs beta and pilot programs with early-stage products and samples.
• Supports sales, marketing, and other stakeholder teams with the necessary product knowledge and additional documentation.
• Supports all aspects of the software development process, from defining the strategy and architecture through deployment and support.
• Recognizes and communicates technical challenges to stakeholders and makes educated trade-off decisions with the team.
• Accountable for product quality and performance in production environment. Accountable for product team response in event of critical or high impacting defect, including communications to stakeholders at all levels.

Education and Work Experience

• Bachelor's Degree (Required)
• 7+ years of relevant Product Management experience in an agile software product development environment. Advanced level understanding of customer experience. (Required)
• Preferred experience in Enterprise Resource Planning (ERP) platforms, ideally within Oracle ERP Cloud (Fusion Financial)
• Experience in Finance and Accounting systems and capabilities (Required)

Knowledge, Skills and Abilities

• Product Lifecycle Management Experience in delivering large and complex business/technology initiatives. (Required)
• Communication Proven ability to effectively and efficiently communicate with Leadership, while employing a high degree of collaboration and influence. (Required)
• Agile Proven success in directing matrixed resources and delivering software, with Agile Scrum methodologies and other commonly used tools, across multiple teams. (Required)
• SCRUM Proven success in directing matrixed resources and delivering software, with Agile Scrum methodologies and other commonly used tools, across multiple teams (Required)
• Agile Project Management Experience with Agile backlog/project management tools. (Required)
• Technical Writing Strong requirements elicitation, and proven writing skills including the ability to write concisely and clearly for different audiences. (Required)
• Business Analytics Strong analytical skills with demonstrated ability to identify/analyze/synthesize product use data and use the data to drive decisions. (Required)