Senior Product Manager

Product Strategy & Roadmap

Partner with stakeholders to define and execute product vision and roadmap, prioritizing features by business value, user impact, and technical feasibility.

Requirements & Documentation

Translate high-level requirements into clear user stories, PRDs, product specifications, and regulatory documentation.

Execution & Delivery

Manage and prioritize product backlog; support Agile rituals (sprint planning, stand ups, sprint reviews); track KPIs and drive releases.

Cross-Functional Collaboration

Work closely with engineering, QA, UI/UX, operations, and business teams to ensure alignment and timely delivery.

Regulatory Compliance

Ensure product features and processes meet relevant regulations and standards.

User-Centered Design

Advocate for usability and user experience; incorporate user feedback, and iterate using data-driven insights.

Industry Insight

Maintain awareness of casino industry trends and competitor offerings; apply insights to product direction.

AI-Powered Automation & Insights

Use AI to automate routine product tasks – summarize user research, generate user stories and acceptance criteria, create release notes and test-case suggestions, and surface data-driven insights for continuous improvement.

Performing Job Duties Safely

Perform job duties in a safe manner.

Attendance and Other Duties

Attend work as scheduled on a consistent and regular basis. Perform other related duties as assigned.

Minimum Qualifications

• At least 21 years of age.
• Proof of authorization to work in the United States.
• Bachelor’s degree or equivalent experience required.
• Must be able to obtain and maintain any certification or license, as required by law or policy.
• 5+ years of experience as a Product Manager or similar role in the gaming industry.
• Proven AI fluency: Demonstrated experience using AI/ML tools to prioritize, automate, and generate product artifacts (user stories, specs, summaries).
• Knowledge of API and integration.
• Familiarity with Data, analytics and insights.
• Proficiency with product tools (Jira, Confluence, Figma).
• Basic understanding of security and application architecture.
• Knowledge of customer/Loyalty systems, casino systems, and/or Hospitality industry.
• Understanding of data privacy considerations and applicable regulatory concerns.
• Familiarity with casino operations, reporting, and loyalty program mechanics.
• Demonstrated experience in road mapping & prioritization (value vs. effort, OKRs).
• Agile delivery experience (Scrum, Kanban); proven ability to write crisp user stories and acceptance criteria.
• Demonstrated experience in driving product strategy, market and competitive analysis, and experiment design.
• Experience with KPI definition and measurement, A/B testing, and continuous delivery practices.
• Clear written and verbal communication with cross-functional teams and executives.
• Analytical mindset with a strong focus on problem-solving and critical thinking.
• Empathy for users, collaboration, and conflict resolution.
• Strong interpersonal skills with the ability to communicate effectively and interact appropriately with management, other Team Members and outside contacts of different backgrounds and levels of experience.

Preferred Qualifications

• Technical credibility (former engineer or deep technical collaboration experience).
• Existing industry relationships or vendor familiarity in the hospitality / gaming space.