Senior Product Manager

About the role

The Senior Product Manager will define the future of a leading commerce platform by shaping product strategy, innovation, and customer experiences. This role requires a strategic product leader who can navigate ambiguity, align cross-functional teams, and deliver measurable business impact.

Responsibilities

• Own the strategy, roadmap, and outcomes for a critical product area, driving end-to-end product development while ensuring alignment between customer needs, business objectives, and technical execution.
• Define and execute the long-term product vision and strategy, leveraging AI-driven approaches to accelerate product discovery, prioritization, and delivery.
• Manage roadmap planning and prioritization, making informed decisions on scope, sequencing, trade-offs, and investments based on customer insights and business goals.
• Gather and synthesize qualitative feedback from customers, support teams, and market research to identify opportunities and inform product direction.
• Use AI tools to analyze feedback, explore data, prototype concepts, and validate product ideas before engineering investment.
• Create and maintain product documentation such as PRDs, release notes, and strategic briefs while using AI tools to improve efficiency and quality.
• Partner with engineering, design, analytics, sales, and customer teams to ensure successful product delivery and alignment across stakeholders.
• Act as the voice of customers by building trusted relationships, understanding business challenges, and translating needs into impactful solutions.
• Monitor product performance, analyze results, and use data-driven insights to continuously improve customer experiences.
• Present product strategies, progress, and business impact to stakeholders across all levels of the organization.

Requirements

• Experienced product leader with a strong background in SaaS platforms, enterprise technology, and AI-enabled product development.
• Comfortable managing complex ecosystems, influencing cross-functional teams, and making strategic decisions in fast-moving environments.
• 3+ years of proven product management experience within SaaS environments, ideally working with complex enterprise products, eCommerce platforms, or marketplace solutions.
• Experience managing AI-powered products, AI workflows, or data and insights platforms.
• Strong understanding of the complete product development lifecycle, including strategy, execution, measurement, and business impact analysis.
• Demonstrated experience driving product strategy for complex, integrated software ecosystems.
• Experience using AI tools to synthesize research, generate insights, prototype workflows, and accelerate documentation processes.
• Ability to use data analytics and AI-assisted exploration methods to support evidence-based product decisions.
• Strong experience collaborating with engineering, design, business teams, vendors, and enterprise customers.
• Excellent stakeholder management skills with the ability to influence executives and cross-functional teams.
• Strong analytical mindset with experience using product analytics and performance metrics.
• Ability to communicate complex technical concepts clearly to both technical and non-technical audiences.
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
• Growth-oriented mindset with a proactive, entrepreneurial approach to solving problems.

Benefits

• Competitive base salary range of $130,000 - $195,000 per year, depending on experience, skills, location, and qualifications.
• Additonal discretionary bonus opportunity targeted at 10% of annual base salary.
• Remote-first work environment designed to support flexibility and work-life balance.
• Comprehensive medical, dental, and vision benefits starting on Day 1.
• Company contributions toward Health Savings Accounts (HSA).
• 401(k) retirement plan with a 6% company match.
• Generous paid time off package, including vacation days, company holidays, wellness days, sick days, and volunteer time.
• Increased PTO benefits based on tenure.
• Paid caregiver leave, including 12 weeks for primary caregivers and 4 weeks for secondary caregivers.
• Remote work stipend to support home office and internet expenses.
• Wellness programs, mental health resources, and access to employee assistance programs.
• Life insurance coverage and additional insurance options including accident, critical illness, and hospital indemnity plans.
• Pet insurance, legal assistance, and identity theft protection programs.
• Tuition assistance and career development opportunities.
• Company culture initiatives, team-building activities, and charitable contribution matching.