Senior Product Manager

About the role

You will define and execute product strategy for the Precision core banking platform, aligning roadmap priorities to client needs, regulatory requirements, and business objectives. You will partner with clients, engineering, sales, service, compliance, and executive leadership to guide product decisions, represent client priorities, and deliver enhancements that support retention, modernization, and growth across community financial institutions.

Responsibilities

• Own and maintain the Precision product roadmap, prioritizing initiatives based on client demand, revenue impact, regulatory requirements, competitive positioning, and strategic objectives.
• Develop business cases, investment recommendations, and product priorities that support client retention, platform modernization, and revenue growth.
• Lead product lifecycle activities for enhancements, integrations, regulatory initiatives, and client experience improvements from concept through release readiness.
• Gather, evaluate, and translate client feedback into product requirements, acceptance criteria, and roadmap recommendations.
• Partner with engineering, architecture, support, operations, compliance, finance, sales, and relationship management teams to deliver product outcomes across a matrixed organization.
• Present roadmap direction, product priorities, and market opportunities to executive leadership, internal stakeholders, and client audiences.
• Monitor banking industry trends, competitive solutions, and fintech partnership opportunities to identify market gaps and product expansion opportunities.
• Support risk assessment, regulatory readiness, and product positioning activities to help financial institution clients adopt and use Precision capabilities effectively.
• Lead client advisory boards and user group meetings to validate priorities, strengthen client engagement, and inform product direction.

Requirements

• 8+ years of experience in product management, banking technology, financial services software, or a related domain, including ownership of product roadmap decisions and lifecycle execution.
• 8+ years of experience working with core banking solutions, banking operations, or financial institution technology platforms.
• 8+ years of experience partnering with clients, technical teams, and business stakeholders to define requirements, prioritize initiatives, and deliver product enhancements.
• 8+ years of experience using market analysis, client feedback, and business objectives to build product strategy, business cases, and investment recommendations.
• Experience presenting product direction, roadmap priorities, and business impacts to executive leadership and client audiences.
• Experience influencing cross-functional teams in a matrixed organization to deliver measurable business outcomes.
• Bachelor’s Degree in business, finance, technology, or a related field, or equivalent combination of education, related experience and/or military experience.

Qualifications

• Experience with the Precision core banking platform.
• Experience in community banking or with community financial institutions.
• Experience using Agile product management practices.
• Experience leading client advisory councils or user groups.

Skills

• Strong communication and stakeholder management skills.
• Ability to work collaboratively in a matrixed organization.
• Experience with Agile methodologies.
• Excellent problem-solving and analytical skills.
• Strong project management and organizational skills.

Benefits

• Fuel Your Life program to support your physical, financial, social, and emotional well-being.
• Paid holidays and generous time away policies.
• No-cost mental health support through Employee Assistance Programs.
• Living Proof program to recognize your peers’ extra effort with points redeemable for rewards.
• Eight Employee Resource Groups to foster a collaborative culture and expand your network.
• Unparalleled professional growth with training, development, and internal mobility opportunities.
• Medical, dental, vision, life, and disability insurance options available from day one.
• Retailer planning including 401k match and discounted shares with the Employee Stock Purchase Plan.
• Tuition assistance and reimbursement program.

Pay

Compensation is competitive and commensurate with experience.

Schedule

This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity. Travel: Approximately 10% travel off-site or to other office locations is expected.