Senior Product Manager

About the role

At Fieldpiece, we build tools that HVACR professionals trust. We are expanding our connected ecosystem of instruments, software, and cloud-enabled solutions and are seeking a Senior Product Manager to help define the future.

Responsibilities

• Spend time in the field with technicians, distributors, contractors, and industry partners to understand workflows, challenges, and emerging needs.
• Lead Voice of Customer (VOC) initiatives through interviews, field observation, surveys, and market research.
• Translate customer insights into product opportunities, business cases, and strategic recommendations.
• Define and influence product strategy across Fieldpiece's portfolio of hardware, firmware, mobile applications, cloud-connected solutions, and digital services.
• Identify new growth opportunities through customer insights, market trends, competitive intelligence, and emerging technologies.
• Develop business cases, market assessments, TAM/SAM/SOM analyses, pricing strategies, and investment recommendations.
• Prioritize product opportunities that balance short-term commercial impact with long-term platform and ecosystem growth.
• Collaborate with executive leadership to evaluate strategic opportunities and product investments.
• Partner closely with engineering, software, data, and product development teams to define future product requirements and roadmap priorities.
• Leverage product usage data, connected-device insights, and customer feedback to guide innovation and continuous improvement.
• Help define how Fieldpiece's instruments, mobile applications, cloud services, and analytics platforms work together to create a seamless customer experience.
• Identify opportunities to expand Fieldpiece's software, connectivity, and digital ecosystem capabilities.
• Develop go-to-market strategies for new product launches and portfolio expansions.
• Define positioning, messaging, value propositions, and customer segmentation strategies.
• Partner with sales, marketing, training, and channel teams to ensure successful product launches and adoption.
• Measure launch success and market performance, using insights to improve future product decisions.

Qualifications

• 8+ years of product management, upstream marketing, product strategy, or related experience.
• Proven experience bringing technical products from concept through commercialization.
• Strong background in connected products, IoT, software platforms, SaaS, cloud-enabled solutions, or digital ecosystems.
• Experience working closely with engineering and software development teams.
• Demonstrated ability to gather customer insights and translate them into successful products and business outcomes.
• Strong business acumen with experience developing business cases, pricing strategies, and market analyses.
• Exceptional communication, storytelling, and stakeholder influence skills.
• Experience working in industries involving physical products, connected devices, industrial equipment, tools, instrumentation, or technology solutions is highly desirable.
• Passion for innovation and solving real customer problems.
• Ability to travel up to 25% is needed to meet customers, distributors, and attend events.

Why Fieldpiece?

Fieldpiece has spent decades earning the trust of HVACR professionals through innovation, reliability, and customer focus. As we continue expanding our connected ecosystem, you'll have the opportunity to directly influence the products, software, and experiences that thousands of technicians rely on every day. We believe great work deserves great rewards. Matching 401k up to 4% with immediate vesting. Excellent medical benefits including an HSA option with monthly contributions. Supplemental Term Life, Employee Assistance Programs (EAD), Disability, and more. Hire to Retire philosophy that includes personal career development plans. Onsite music program with lessons from guitar, piano and voice coaches. And more! Our values drive everything we do and our culture. We are a TRIBE. Our collective growth starts with individual growth. We are fully engaged and empowered, collaborating to achieve our common mission. Our people are central in making Fieldpiece the best place we will work, ever. We do the UPFRONT HOMEWORK. We are prepared before coming together to move forward effectively. We begin with the end in mind by understanding The Why upfront, visualizing, researching, and acting. We address obstacles head-on with creativity, grit and tenacity, while having fun along the way. We deliver the RIGHT STUFF. We deliver innovative solutions by seeing the world through the eyes of our customers. Our culture of purposeful critical thinking leads to greatness now, rather than perfection never. We earn TRUST. We prove our credibility, reliability, and genuine interest in others to build lasting relationships. Our tribe, partners, end users, suppliers and channel partners can rely on us to listen, act with integrity, and deliver quality. We are LEAN. We never stop searching for a better way. We get started, fail fast, and move forward. Our actions deliver valuable results. We leave our EGO at the door. We are unconcerned to be judged by the questions we ask. With humility, we value and pursue ideas and feedback from everyone. Our personal success is derived from the tribe’s success.