Senior Product Manager

O.N.E Purpose

Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations.

Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation.

Striving for Excellence: Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results.

The Opportunity

As Senior Product Manager on the Product & Innovation team, you will execute on a technology-forward roadmap that deploys solutions directly into our clients’ RCM operations.

You will serve as the connective tissue between operations, engineering, and global product team members. You will own requirement discovery, documentation, and refinement through the full development lifecycle, and you will stay close to deployed technology to ensure it continues to perform.

Key Responsibilities

• Translate operational needs into technology requirements.
• Lead discovery sessions with operations teams to understand how associates work, define what technology solutions need to accomplish, and document requirements that engineering can build against.
• Shepherd solutions from build through deployment. Maintain alignment with engineering on priorities, coordinate testing with operations, and ensure feedback is captured and incorporated — delivering solutions that perform in a live operational environment.
• Maintain roadmap accuracy and transparency. Ensure development timelines, KPIs, and feature documentation reflect current reality and keep stakeholders informed and aligned.
• Cook up and manage work across a distributed global product team. Effectively delegate, review, and maintain accountability for work completed by global product team members to keep delivery on track.

Qualifications

• 3+ years of professional experience in healthcare RCM consulting, product management, healthcare RCM technology implementation, or a closely related field.
• Demonstrated ability to translate complex operational processes into structured technology requirements.
• Experience working in or closely with agile engineering teams.
• Strong written and verbal communication skills; ability to synthesize information and communicate clearly across operational, technical, and executive audiences.
• Ability to work independently with general oversight in a fast-paced, high-ambiguity environment.
• Bachelor’s degree or higher.

What We Offer

• The opportunity to shape how AI and automation transform an entire industry segment.
• A collaborative, mission-driven team that moves fast and values your expertise.
• A remote-first work environment with approximately 5–10% travel.
• Reporting structure with direct access to and partnership with senior leadership.

Compensation

This position pays between $101,600 - 152,400 based on experience and geographic location.

A candidate entry rate of pay does not typically fall at the minimum or maximum of the role’s range.

About Ensemble

Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country. Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference!

Company Culture

We believe in empowering people and giving them the tools and resources needed to thrive. A few of those include:

• Associate Benefits – We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs.
• Our Culture – Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation.
• Growth – We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement.
• Recognition – We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company.

Inclusion & Diversity

We are an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws.

Employment Disclaimers

Ensemble also prohibits harassment of applicants or employees based on any of these protected categories. Ensemble provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.